Wavelink Avalanche Site Edition Java Console User Guide

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Chapter 11: Managing Mobile Devices 132 4 From the dialog box, select which orphan packages you want to remove. 5 Click OK. The Status field in the Activity region allows you to monitor the status of the update. NOTE Many mobile devices incorporate a sleep function to preserve battery life. If a device is asleep, you must “wake” it before it can receive a “pushed” update from Avalanche. Wake‐up capability is dependent on the type of wireless infrastructure you are using and the mobile device type. Contact your hardware and/or wireless provider for details. NOTE You can also update the mobile device from the Mobile Device Inventory tab by right‐clicking the mobile device and selecting Update Now. Locating a Mobile Device You can view the most recently reported location of a mobile device with GPS capabilities. The device is displayed as an icon on the map. In order to use this option, you must have a statistics server running, and statistics reporting must be enabled. To view the location of a mobile device: 1 From the Mobile Device Inventory tab, right‐click the device you want to view. 2 From the context menu, select Locate. The Map View appears with the mobile device icon displaying the most recently reported location of the device. Viewing Location History You can view the recently reported locations of a mobile device with GPS capabilities. In order to use this option, you must have a statistics server running, and statistics reporting must be enabled. To view the location history of a mobile device: 1 From the Mobile Device Inventory, right‐click the device you want to view.
Chapter 11: Managing Mobile Devices 133 2 From the context menu, select Location History. The Start and End Time dialog box appears. 3 Use the calendar buttons and time text boxes to specify the window of time for which you want to view location information. 4 Click OK The device location history is displayed on the map as a series of icons representing the reported locations during the specified time. Using Remote Control Remote Control functionality is only available for devices that have a licensed Remote Control package installed in Avalanche SE. Remote Control is not functional, until you complete the following tasks: 1 Obtain and install the Remote Control software package. 2 License the Remote Control program. 3 Deploy the Remote Control software package to your mobile device. Once deployed, you can use Remote Control. For detailed information about all tasks regarding Remote Control, including connecting to a mobile device and accessing various components of the device, refer to the Wavelink Avalanche Remote Control User’s Guide. Launching the Session Monitor The Session Monitor utility allows you to view the Telnet Client on a mobile device from the Avalanche Console. The Session Monitor includes an override feature that allows you to take control of the Telnet Client on the mobile device. The Session Monitor also includes a logging feature that allows you to create a trace for Telnet sessions. To use the Session Monitor with Avalanche, you will need perform the following tasks: 1 Obtain a Telnet 5.x (or later version) software package. 2 Install the Telnet software package. Refer to Adding Software Packages on page 107 for more information.
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Table of Contents 1 Table of Conten
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Table of Contents 3 Configuring Sch
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Table of Contents 5 Mobile Device P
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Chapter 1: Introduction 7 Chapter 1
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Chapter 1: Introduction 9 • Locat
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Chapter 2: Installing Avalanche 13
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Chapter 3: Licensing 15 variety of
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Chapter 3: Licensing 17 Figure 3-1.
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Chapter 3: Licensing 19 To import a
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Chapter 3: Licensing 21 NOTE If you
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Chapter 5: Managing User Accounts 4
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Appendix B: Avalanche Services 193
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Glossary 197 Glossary ActiveSync Ad
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Glossary 199 ESSID Exclusion Window
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Glossary 201 Remote Control Scan to
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Index 203 Index A activating Avalan
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Index 205 scheduled settings 66 WLA
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Wavelink Avalanche Site Edition Java Console User Guide

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