We All are Europe - AESAEC

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Unit 7.3. Unit in a nutshell Achievements Monitoring and evaluation Basic understanding of workflow circles in project management Identification of objects, methods, instruments and stakeholders of evaluation Reasons for and benefits derived from evaluation Introduction of evaluation instruments After this unit you will be able to: identify and select relevant objects for evaluation consider interests and needs of stakeholders and experts involved in evaluation processes design a draft evaluation plan use selected instruments of project management evaluation. There are no facts, only interpretations. (Friedrich Nitzsche) Warming up When speaking about monitoring and evaluation, one might think of complex experimental set-ups in scientific processes. However, our daily life is full of more or less intended, deliberate and professional evaluation processes. What kinds of evaluation processes can you identify in your daily life and how do you benefit from them 7.3.1. Project circle and objectives of evaluation Listen / Read / Discuss / Exercise ACT CHECK PLAN DO On the left you see the PDCA circle introduced by William Edwards Deming, an American pioneer in quality management. It is one of the mostly used concepts to describe the periodical development circle in project management. Please find out yourself, by using additional sources, what the PDCA circle is about in detail and discuss whether or not you agree that development processes follow this structure. Following the assumption of the PDCA concept, project management needs to continuously undergo a wide range of evaluation processes, which help to improve the quality of its results and to guarantee a general successfully project implementation. Therefore, evaluation is an integral and compulsory element in most EU projects – and the EC rarely approves an application or a project report without sufficient proof of an appropriate quality management system being implemented. To establish an appropriate evaluation concept it is important to realise that there are many objectives within a project that can be evaluated. The table below gives a rough overview (please note that most objects cannot be allocated selectively, e.g. a project meeting could be listed in all four classes). 130
Module 7 – How to Implement a Project Successfully Objects of evaluation organisation process outcomes impact • planning and management • composition of partnership • commitment • ownership • co-ordination and management • crisis and conflict management • lessons learnt • others • workflow and time management • working methods • project meetings • communication and information flow • monitoring and evaluation • dissemination • lessons learnt • others • website • manual learning materials • conferences and public events • visits / mobility phases • network development • dissemination materials (flyers, posters etc.) • transfer of information and best practice exchange • official reports to EC • lessons learnt • national and transnational feedback on project and materials from relevant target groups / end-users • involvement and interest of relevant stakeholders and (political) decision makers • sustainable use of project outcomes after project ended • set-up of sustainable networks after project ended • follow-up projects or other forms of co-operation • others • Intellectual Property Rights • Commercialisation and post-project scenarios • others Just as complex as the objectives of evaluation is also the variety of multilayer evaluation methods and instruments. Ideally, in your evaluation concept, different methods and instruments should be used for evaluating your project concerning several objectives and levels (always satisfying specific needs and requirements. 7.3.2. Means and stakeholders of evaluation Listen / Read / Discuss / Exercise Below you will find a short summary of some of the most important methods and instruments used in project evaluation. Do you know all of them Do you have experience with some of them and do you know anything about their strong and weak points. Which ones do you think are most appropriate to evaluate the above indicated objectives and why official reports questionn aires Experts analyses diary notes surveys pilot / focus groups inte desk research document s approval observati ons improvem ent analyses 131
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We All We All are Europe Participat
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Publisher/Editor: AESAEC Project Gr
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Contents Part A: The Pedagogical Co
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Module 7 - How to implement a proje
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The conceptual framework I. The con
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The conceptual framework closed one
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The conceptual framework c) The urg
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The conceptual framework Kroehnert,
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Findings of the IANUS project Stru
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Module 1 - The European Union and i
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Module 2 - The Concept of Active Eu
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Module 3 - The Europe for Citizens
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Module 4 - The Grundtvig Initiative
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We All are Europe - AESAEC

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