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program plan - Entergy New Orleans, Inc.

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Industrial<br />

2,500<br />

2,450<br />

2,400<br />

2,350<br />

2,300<br />

2,250<br />

2,200<br />

2,150<br />

2,100<br />

Chart 19 - Industrial Customers by Rate Class<br />

2014 2015 2016 2017 2018<br />

Outdoor Direct Security<br />

Lighting<br />

High Voltage Service<br />

Experimental<br />

Interruptible Service<br />

Large Interruptible<br />

Service<br />

Large Customers - High<br />

Load factor<br />

Large Customers<br />

Small Customers<br />

1,600<br />

1,400<br />

Chart 20 - Municipal Customers by Rate Class<br />

1,200<br />

1,000<br />

800<br />

600<br />

400<br />

200<br />

Miscellaneous<br />

Outdoor Direct Security Lighting<br />

Municipal Buildings Light & Power<br />

Master Metered - Res<br />

High Voltage Service<br />

Large Customers - High Load Factor<br />

Large Customers<br />

Small Customers<br />

-<br />

2014 2015 2016 2017 2018<br />

Source: Both charts above were derived from ENO FERC Form 1<br />

End-Use Characterizations<br />

The following tables show the breakdown of energy sales by end-use energy type. While the majority of<br />

energy use in commercial buildings is accounted for by lighting, cooling and appliance & plug load are<br />

also significant end-uses. In industrial space, the majority of end-use energy is accounted for by<br />

process, and the following chart breaks down process into specific process power types. Drives account<br />

APPENDIX 13 | P a g e

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