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program plan - Entergy New Orleans, Inc.

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PG&E<br />

SDG&E<br />

NYSERDA<br />

Oncor<br />

AEP - TCC<br />

CL&P<br />

United<br />

Illuminating<br />

CNP<br />

ConEd<br />

Duquesne<br />

Light<br />

NYSEG<br />

Appendix D: Best Practices Review<br />

To better understand how the <strong>Entergy</strong> <strong>New</strong> <strong>Orleans</strong> DSM Plan compares with other utility DSM<br />

portfolios, as well as the industry as a whole, CLEAResult collected data on <strong>program</strong> portfolio<br />

performance and spending for a sample of 12 utilities. The analysis reviewed utilities with comparable<br />

customer counts and sales, neighboring utilities for a regional comparison, and additional utilities<br />

located in developed energy efficiency markets. The ENO DSM portfolio was compared against these<br />

utilities in terms of its economic efficiency ($/kW, $/kWh), equitability ($/customer), and<br />

sophistication (<strong>program</strong> types offered).<br />

The following figures summarize the overall results of this analysis.<br />

Table 1: Best Practices Review – Utility Sample<br />

Best Practices Review – Utility Criteria<br />

Utility Location Type<br />

CenterPoint TX Regional Comparison<br />

AEP-TCC TX Regional Comparison<br />

ConEd NY Advanced Market<br />

Connecticut Light & Power CT Advanced Market<br />

Duquesne Light Company PA Comparable Size<br />

NYSEG NY Advanced Market<br />

NYSERDA NY Advanced Market<br />

Oncor TX Regional Comparison<br />

PG&E CA Advanced Market<br />

SDG&E CA Advanced Market<br />

United Illuminating Company CT Comparable Size<br />

Overall <strong>program</strong> offerings were benchmarked against the utility sample to assess the extent to which the<br />

portfolio offerings matched industry best practices. Our analysis confirmed that the ENO <strong>plan</strong> offerings<br />

are comparable with those offered in more mature markets and in some cases are more comprehensive.<br />

Table 2: Matrix of Program Benchmarks<br />

ENO Program Portfolio<br />

Residential Consumer<br />

Products<br />

<br />

Residential Heating &<br />

Cooling <br />

Multi-Family Weatherization <br />

Low <strong>Inc</strong>ome Audit &<br />

Weatherization <br />

APPENDIX 15 | P a g e

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