program plan - Entergy New Orleans, Inc.

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Program Program Objective Low Income Audit & Weatherization The objective of the Low Income Audit & Weatherization Program is to target and significantly weatherize qualified low income single family homes and low-rise multi-family dwellings. Program Description This program targets a hard to reach income qualified segment of the market. The implementation contractor will work with Entergy to set criteria to identify and qualify targeted homes for participation in the program. The approach is to conduct the program with audit and installation practices similar to national public weatherization grant programs. The audit will use software to assess the building state, collect data and generate an energy efficiency improvement report. Incentives cover full cost of measure installation and total incentive amount is limited to a maximum amount of $2,500 per house project. Direct installation of instant savings measures will occur during the audit. Quality control and combustion safety testing, as appropriate, are conducted to help ensure occupant safety. The measures include those related to building thermal envelope, HVAC, water heating and the instant savings measures. Target Market(s) Eligible Measures & Incentives Target market is 33,793 units based on low income census estimates of single family dwellings, attached and detached. Of that, this program will target 100 homes for weatherization and target participants for a DIY workshop. Measure Incentive $2,500 maximum per home Air Sealing $0 .66 per sq. ft cond. space Duct Sealing $0 .50 per sq. ft cond. space Ceiling Insulation Up to $0.90 per sq. ft Wall Insulation $0.25 per sq. ft. Floor Insulation Up to $0.20 per sq. ft. Room A/C $400 A/C Tune-up $50 CFL Direct Install Low Flow Showerhead Direct Install Aerators Direct Install Pipe Insulation Direct Install Program incentive costs provided are not to exceed values. Incentives may be adjusted by the Program Administrator to reflect program design market conditions. Incentive budget can be used for cash and non-cash incentives. Audits will include the direct installation of electricity saving measures including up to 6 CFLs, a low-flow showerhead, faucet aerators, hot water pipe insulation and reduced hotwater set point. 36 | P age
Program implementation includes final program design, start-up of operations, marketing and outreach, retailer relationship management, incentive/rebate processing, customer service center and program management and reporting. Key elements of Low Income program implementation include: 1. Residential home improvement contractor recruitment and training: Energy Smart will recruit and train qualified contractors for weatherization projects. Contractors will be required to sign a participation agreement, and abide by all program protocols and reporting requirements. 2. HVAC contractor recruitment and training: In conjunction with the Residential Efficient HVAC program, Energy Smart will recruit and train contractors to perform the HVAC measures. Contractors will be required to sign a participation agreement, and abide by all program protocols and reporting requirements. Implementation & Delivery 3. Proper WAC recycling and disposal: Energy Smart will work with a certified appliance recycling business to ensure that WACs removed through the program are treated with appropriate recycling and disposal processes. 4. Coordination and implementation of “DIY” workshops: Energy Smart will coordinate with local organizations currently engaged in energy efficiency workshops for residential customers in order to maximize the benefit of these events. 5. Incentive application: Low income customers will submit applications consistent with both WAP and Energy Smart s Low Income program guidelines. Contractors will submit applications for services performed. The program will conduct a QA/QC review of all applications to ensure that all required information and documentation has been provided. 6. Incentive payment: Contractors will receive incentives for approved applications. 7. Project verification: Energy Smart reserves the right to site-verify weatherization measures prior to project approval and incentive payment Marketing to residential home improvement and AC contractors will involve a variety of strategies and tactics, including, but not limited to: • A program website • Online advertising • Advertisements in local AC and construction trade publications • Leveraging of WAP marketing activities Marketing Marketing to low income homeowners may include: • Brochures for direct mail, contractors and customer outreach at events in New Orleans • A program website • Online advertising • Materials available through ENO’s “One Stop Energy Shop” • Leveraging of WAP marketing activities To ensure that customers perceive Energy Smart energy efficiency programs as a seamless set of offerings, cross-referrals from other programs will also be provided where appropriate. The final program marketing plan will be developed by the selected program implementation contractor in conjunction with ENO and ELL. 37 | P age
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Entergy New Orleans, Inc. 1600 Perd
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Orleans also is engaged in the prov
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implementation and cost recovery pl
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CERTIFICATE OF SERVICE Docket No. U
Page 11 and 12: Report on Supplemental Implementati
Page 13 and 14: 3-Year Proposal for Energy Smart -
Page 15 and 16: D. Integrated Resource Plan In orde
Page 17 and 18: 2. Consumer Products: This retail c
Page 19 and 20: oken out into its own program initi
Page 21 and 22: CLEAResult. As can be seen from the
Page 23 and 24: A. Proposed Cost Recovery One alter
Page 25 and 26: Entergy New Orleans DSM Plan SUBMIT
Page 27 and 28: Tables & Figures Table 1: 2012 IRP
Page 29 and 30: and benchmarking, which helps to bu
Page 31 and 32: Monitor and the Third Party Adminis
Page 33 and 34: • Customer sales data • Public
Page 35 and 36: This process culminated with a fina
Page 37 and 38: Table 5: Residential Benchmarks $/k
Page 39 and 40: Table 9: Energy Smart New Orleans D
Page 41 and 42: • Rate and average bill impact an
Page 43 and 44: Year 1 Year 2 Year 3 Program Incent
Page 45 and 46: customers take maximum advantage of
Page 47 and 48: APPENDICES Appendix A: Program Over
Page 49 and 50: Key elements of Energy Smart Home P
Page 51 and 52: Net to Gross Ratio 0.8 Utility Leve
Page 53 and 54: Compact fluorescent light bulbs, li
Page 55 and 56: EM & V The EM & V of the consumer p
Page 57 and 58: Measure Ceiling Insulation Air Seal
Page 59: Year 1 Year 2 Year 3 Program Costs
Page 63 and 64: Program Program Objective Program D
Page 65 and 66: Year 1 Year 2 Year 3 Program Costs
Page 67 and 68: Tune-Up, Residential $175 $175 Tune
Page 69 and 70: Marketing Marketing to HVAC contrac
Page 71 and 72: Commercial & Industrial Program Des
Page 73 and 74: The target market for the program w
Page 75 and 76: As part of the program roll-out, th
Page 77 and 78: Small Commercial Solutions Year 1 Y
Page 79 and 80: Target Market(s) Eligible Measures
Page 81 and 82: EM & V Evaluation should focus on c
Page 83 and 84: Evaporator Fan 0 10 1,400 0.152 $ 2
Page 85 and 86: Packaged Heat 240 10 1,665 0.8830 $
Page 87 and 88: PC Power 0 4 145 0.0000 $ 10.80 $ 1
Page 89 and 90: Consumer Advanced Power 0 3 87 0.01
Page 91 and 92: Res Heating & Cooling Res Heating &
Page 93 and 94: Thousands Appendix C: Task 2: Marke
Page 95 and 96: Thousands Millions Thousands 500 45
Page 97 and 98: GWh 6,000 5,000 4,000 3,000 Chart 6
Page 99 and 100: Chart 9 - Residential Cooling Types
Page 101 and 102: In Chart 12 and 13, CLEAResult pull
Page 103 and 104: GWh GWh Chart 15 - Total Forecasted
Page 105 and 106: Industrial 2,500 2,450 2,400 2,350
Page 107 and 108: PG&E SDG&E NYSERDA Oncor AEP - TCC
Page 109 and 110: Chart 2: Commercial Forecasted $/kW
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Chart 6: Commercial Forecasted $/Cu
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program plan - Entergy New Orleans, Inc.

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