program plan - Entergy New Orleans, Inc.

As part of the program roll-out, the implementer will investigate the feasibility of offering direct
install of free low-cost energy efficiency measures into customer facilities. Measures that will be
reviewed as potential direct install measures include CFL and other low-cost lighting measures as
well as low flow devices, vending misers, and low-cost refrigeration measures.
Hospitality Initiative
The hospitality initiative will include the following program design elements.
Implementation
& Delivery
Target marketing of a combination of lighting measures and cost effective, non-lighting
measures that are relevant to the hospitality and tourism sectors.
Program measures include refrigeration measures and HVAC tune-ups that are prevalent
in the hospitality, restaurant, grocery and convenience sub-sectors.
Incentive bonuses may be used to encourage contractors to offer and customers to
install non-lighting measures.
A program tool (on-site contractor channel) will be provided to participating contractors
in order to provide on the spot opportunity assessments and project applications to
customers, and streamline program participation by participating contractors.
Incentives will be paid directly to contractors in order to reduce first cost to customer.
Commercial Heating and Cooling Initiative
This initiative will include the following program design elements. See the Residential Heating and
Cooling Program summary for more details on program implementation and delivery.
Deliver significant energy and demand savings for both HVAC equipment replacements
and tune-ups together in one program cohesive with the Residential Heating and Cooling
Program
Deliver through the qualified contractor market channel. The approach of combining
HVAC equipment replacement measures and maintenance tune-ups into one program
offers local participating HVAC contractors a strong value proposition.
Marketing collateral, outreach support, training, field data collection, and rebate
application will be integrated for both the equipment replacements and the tune-ups in
order to simplify participation and streamline program delivery.
Program measures include air-conditioning and heat pump DX units replacements and
tune-ups. As the A/C Tune-up program and market matures, the program needs to
grow accordingly. The implementer will use an M&V savings approach for tune-up
measures in order to capture significantly more savings than deemed savings allocated
per the TRM.
Incentives will be paid directly to contractors in order to reduce first cost to customer.
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