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program plan - Entergy New Orleans, Inc.

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• Rate and average bill impact analyses should compare the estimated rates and bills with the energy<br />

efficiency <strong>program</strong>s in place to the estimated rates and bills that would be in place in the absence of<br />

the energy efficiency <strong>program</strong>s.<br />

• Rate and average bill impact estimates should be conducted for each customer class, as well as for<br />

all customers on average.<br />

• Rate and average bill impact estimates should present not only the absolute dollar increase in<br />

distribution rates and bills but also the percentage increase in distribution rates and bills.<br />

• Rate and average bill impact estimates should present the percentage impact on total rates and bills,<br />

as well as the percentage impact on distribution rates and bills.<br />

Residential Program Portfolio<br />

The overall approach driving this DSM <strong>plan</strong> was to retain the aspects of the existing <strong>program</strong> that have or<br />

are likely to generate cost effective savings while achieving their strategic objectives within the portfolio,<br />

and then to modify the remainder of the <strong>program</strong> to best achieve Energy Smart goals and objectives. Some<br />

of the Residential <strong>program</strong> initiatives have been re-organized to better leverage economies of scale and<br />

better suit their respective market channels. For example, the Residential Heating & Cooling <strong>program</strong><br />

initiative has combined A/C tune-ups with unit replacements and will work in conjunction with the A/C<br />

tune-up component of the Small Commercial <strong>program</strong>. This allows for the same <strong>program</strong> implementation<br />

staff and the same <strong>program</strong> delivery mechanisms to be used across these two initiatives. Room A/C units<br />

and lighting products were combined into a <strong>program</strong> initiative focused on the retail channel. Multi-family<br />

weatherization was broken out into its own <strong>program</strong> initiative to better focus light weatherization directed<br />

at property managers. The new School Kits & Energy Education <strong>program</strong> initiative will deliver education<br />

and generate savings in a unique way through local schools which impacts residential energy consumption<br />

in the local communities. The Residential Portfolio as a whole represents a comprehensive DSM portfolio<br />

that utilizes multiple market channels, addresses multiple market segments and optimizes a cost effective<br />

approach to energy and demand savings.<br />

• Home Performance with ENERGY STAR: Formerly, Residential Solutions, this officially<br />

sponsored HPwES <strong>program</strong> aligns with the ongoing DOE’s requirements changes and offers a whole<br />

home approach for single family unit customers.<br />

• Consumer Products: This retail channel <strong>program</strong> initiative includes lighting and room A/C measures<br />

for this <strong>plan</strong> cycle. The <strong>program</strong> will lay the foundation for developing retailer and manufacturer<br />

partnerships supporting the integration of additional measures during the next <strong>program</strong> cycle.<br />

• Multi-Family Weatherization: The Multi-Family Weatherization <strong>program</strong> initiative provides direct<br />

installation of instant savings measures and weatherization to buildings with individually metered units<br />

through a streamlined assessment and customer process focused on the property manager.<br />

• Low <strong>Inc</strong>ome Audit & Weatherization: This <strong>program</strong> targets a hard to reach income qualified<br />

segment of the market with significant weatherization of single family and multi-family units up to a<br />

maximum of $2,500 incentives per unit.<br />

• School Kits & Energy Education: Local partner organizations will deliver energy education and<br />

energy conservation kits to fifth to seventh grade class rooms <strong>Orleans</strong> Parish schools. Savings will be<br />

claimed as instant savings measures are installed and self-reported by those students’ families via an<br />

online system via the EnergySmart web site.<br />

• Residential Heating & Cooling: Implemented with the Small Commercial A/C tune-up measure, this<br />

<strong>program</strong> initiative will use DSM industry best practices for delivery of tune-ups using an M&V approach<br />

to generate more preciseenergy savings as well as incentives for AC replacements.<br />

• Energy Efficient <strong>New</strong> Homes: This <strong>program</strong> initiative has been eliminated due to its very low<br />

participation and a very low projected TRC result. In order for this <strong>plan</strong> to offer a number of separate<br />

<strong>program</strong> initiatives, the budget from Energy Efficient <strong>New</strong> Homes <strong>program</strong> was reallocated within the<br />

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