Services offered 2012/13 - Sunderland Learning Hub

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COMPLAINTS/DISPUTES:If an academy is dissatisfied with any aspect of the service it has received the complaintsprocedure at the back of this booklet should be followed. Every effort will be made to resolvedisputes quickly and effectively..Back to Contents112
SPECIALIST MINUTE TAKING TEAM (Clerking Service)TEAMMANAGER:Stuart Scrafton/Simon AllanEmail:stuart.scrafton@sunderland.gov.uk/simon.allan@sunderland.gov.uk 0191 5612626/0191 2448FUNCTION OF THE TEAM:The Specialist Minute Taking Team provides a Clerking Service together with associated adviceand other support to governing bodies, individual governors and Principals to ensure that thebusiness of governing bodies is carried out efficiently and in accordance with school governanceregulations. The Team will arrange, monitor, support, and accurately record the business ofgoverning bodies.SERVICES OFFERED UNDER THE SLA:The Clerking Service provides a comprehensive support service for academy governors in theCity. The Clerking Service is <strong>offered</strong> to academy Governing Bodies, Governing Bodycommittees and other groups.The Clerking Service is able to advise on Governing Body constitution, governance procedures,governance collaboration and some other aspects of Education Law.- Provision clerks and associated advice and support to governing bodies (and theircommittees) to ensure that the business of governing bodies and their committees iscarried out efficiently and in line with school governance regulations.- Disseminating information to academies through regular correspondence updates forHeadteachers, Chairs and other governors- Convene meetings of the Governing Body and all committees (only where appointed asClerk to the Committee)- Prepare and distribute agenda (with associated papers) for all meetings within statutorytime limits – subject to customer compliance with deadlines- Advise and offer objective guidance on meeting procedure, governing body organisationand responsibilities- Produce accurate minutes of meetings- Complete any follow up action and correspondence on behalf of Governing Body- Monitor the membership of the governing body and attendance at meetings- Prepare material and advise on election for new governors and organise governorelection/appointment- Processing Criminal Records Bureau checks on academy governors.- Direct liaison with other L.A. services to assist Governing Bodies to assist GoverningBodies in the execution of their duties.- Access to general advice and support.The Specialist Minute taking Service S.L.A. is based on an established fair and equitablecharging system whereby there is a direct correlation between the cost of subscribing to theservice and the Governing Body’s level of activity. Governing Bodies organise themselves indifferent ways and this system enables the service to directly meet the individual academy’sneeds.Usage is monitored throughout the financial year and statements produced accordingly showingthe service provided. Usage is measured by means of a formula. The unit of measurement is a1<strong>13</strong>
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Services to Schools2012 - 2013Servi
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CONTACT NAMEPAGEManagement Support
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ADMISSIONS SERVICETEAM MANAGER:Val
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MONITORING AND EVALUATION:• Revie
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SERVICES OFFERED UNDER THE SLA:Leve
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All service users have access to a
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Face to Face -IAG interviews and Tr
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COMPLAINTS/DISPUTESIf a school is d
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COST OF SERVICES:Standard Placement
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EDUCATIONAL PSYCHOLOGY SERVICETEAM
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COST OF SERVICES:Charges are based
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EDUCATION SAFEGUARDING SERVICETEAM
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EST Support Packages:Band A establi
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COST OF SERVICES:As this service is
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Information, including details of f
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FINANCE SERVICETEAM MANAGER:David M
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• Production & Analysis of Benchm
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COMPLAINTS/DISPUTESIf an academy is
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ACADEMY RESPONSIBILITIES• The Aut
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• Training Needs AnalysisThe Heal
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contractors and members of the publ
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The audit will involve: -• Openin
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maintenance and construction contra
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ObjectivesBy the end of the course
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Back Care and Manual Handling of In
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Competence of professional Health a
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HUMAN RESOURCES ADVICETEAM MANAGER:
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COST OF SERVICES TRADED SERVICES ON
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SCHOOL ICT NETWORKHEAD OF SERVICE:T
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The Virtual Learning Environment (V
Page 62 and 63: School TypeCore Network ChargesNurs
Page 64 and 65: SCHOOL ICT SERVICES (EDIT)HEAD OF S
Page 66 and 67: • Use with supported administrati
Page 68 and 69: Response Time B where the problem i
Page 70 and 71: mind its importance and urgency rep
Page 72 and 73: In addition to the above EDit staff
Page 74 and 75: OCCUPATIONAL HEALTH ADVICETEAM MANA
Page 76 and 77: SpirometryAll employees exposed to
Page 78 and 79: SUNDERLAND CITY COUNCILOCCUPATIONAL
Page 80 and 81: MONITORING AND EVALUATION• Intern
Page 82 and 83: Services offered under the SLA to J
Page 84 and 85: estimates, National Standard Progre
Page 86 and 87: SUPPORT & INTERVENTION TEAMTEAM MAN
Page 88 and 89: • support the development of lead
Page 90 and 91: Monitoring of KS2 SATs administrati
Page 92 and 93: • Health check-SIP type visit and
Page 94 and 95: SCHOOLS LIBRARY SERVICETEAM MANAGER
Page 96 and 97: c) A selection of story bags for Fo
Page 98 and 99: COST OF SERVICES:The Schools Librar
Page 100 and 101: Advice and supportAdvice and suppor
Page 102 and 103: The Academy prospectus shall includ
Page 104 and 105: SERVICES OFFERED:Due to the nature
Page 106 and 107: Local Government Pension SchemeProd
Page 108 and 109: • The current software in operati
Page 110 and 111: • The SSC will monitor in conjunc
Page 114 and 115: ‘clerking hour’ which includes
Page 116 and 117: COMPLAINTS/DISPUTESIf an academy is
Page 118 and 119: All beds are either chemically trea
Page 120 and 121: REFUSE AND RECYCLING SERVICE FOR AC
Page 122 and 123: • The Service benchmarks its char
Page 124 and 125: SERVICE DELIVERY MECHANISM:Access t
Page 126 and 127: SERVICE DELIVERY MECHANISM:Inspecti
Page 128 and 129: SECURITY SERVICES, CASH IN TRANSITT
Page 130 and 131: COMPLAINTS/DISPUTES:If an academy/s
Page 132 and 133: Energy Audits andSurveys• Monitor
Page 134 and 135: ACADEMY PREMISES - DUTY TO MANAGETE
Page 136 and 137: SERVICE STANDARDS, MONITORING & EVA
Page 138 and 139: • Management of Council Keyholdin
Page 140 and 141: BUILDING CLEANING SERVICETEAM MANAG
Page 142 and 143: equired (e.g. when sealing wooden f
Page 144 and 145: Investors in People• Building Cle
Page 146 and 147: BUILDING SERVICESTEAM MANAGER:Colin
Page 148 and 149: A telephone satisfaction survey is
Page 150 and 151: • Builders clean following altera
Page 152 and 153: Information derived as a result of
Page 154 and 155: The Building Cleaning Service will
Page 156 and 157: ACADEMY / SCHOOL RESPONSIBILITIESTh
Page 158 and 159: FOOD SERVICE PROVISION• Complianc
Page 160 and 161: • Absence monitoring and welfare
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COST OF SERVICES:Charges will be de
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BEHAVIOUR SUPPORT SERVICETEAM MANAG
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MONITORING AND EVALUATION:All aspec
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Services offered 2012/13 - Sunderland Learning Hub

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