Services offered 2012/13 - Sunderland Learning Hub

SCHOOL ICT SERVICES (EDIT)HEAD OF SERVICE: Tom BakerEmail:tom.baker@sunderland.gov.uk 0191 561 4201FUNCTION OF THE SERVICE:Deliver ICT services to Academies and Free SchoolsTEAM BASE: MOORSIDE ICT UNITSERVICES OFFERED UNDER THE SLA:Introduction :The following options are dependent on the take up of the Schools ICT Network SLA. Withoutthe provision of the Schools ICT Network provided by Sunderland City Council, the School ICTServices Service Level Agreement can not be provided.We would recommend the following options to give you full compatibility and continuity of yourICT Services :Primary and Special Schools we would recommend options 1, 3, and 4;Secondary schools we would recommend options 1 and 2,Nursery schools we would recommend options 1 and 3.Schools with larger networks and ICT suites should consider taking option 5.New options this SLA‘On Site’ Technical SupportOption 6 is suitable for all schools offering provision for onsite support as part of ascheduled arrangement and the option of booking individual days at our daily rate. Thisservice gives you the flexibility to use the resource for your specific schools needs aroundAdmin and Classroom ICT training and support, covering a wide range of needs.School Web SitesOption 7 is suitable for all schools and offers a complete solution for a school wishing tohave their own web site and unique web address. The design, training and hosting of thesite within the Moorside Data Centre is all included.Film and MediaOption 8 is suitable for all schools and offers the services of the ICT Community IT team,which has a professionally trained film and media production team, who work closely withcommunities on projects including short film projects and live event filming. They providethe technical equipment and expertise to use it, as well as working with organisations onthe content and look and feel of their films.64