Services offered 2012/13 - Sunderland Learning Hub

BUILDING CLEANING SERVICETEAM MANAGER:Janet Bonsor Housekeeping Services Manager 0191 561 4651FUNCTION OF THE TEAM:To provide a quality cleaning service to all areas outlined within the agreed specification, inorder to maintain hygienic standards of the accommodation in which staff and pupils work, aswell as ensuring the maintenance of the fabric of the building.TEAM BASE:South Hylton HouseSERVICES OFFERED UNDER THE SLA:Sunderland Building Cleaning service provides a high quality, routine cleaning service specificto individual needs of the customer, maintaining flexibility to provide specialist services as andwhen necessary, subject to the agreed variable rates. These will be measured, costed andincluded within the individual SLA as and when required.The following Cleaning and Technical Services to Academies/ Schools and Civic Buildingsare available as detailed below:Cleaning services are delivered by committed and skilled personnel who carry out a widerange of duties, to include:Routine Daily Cleaning ServicesRoutine daily cleaning of:• Hard and soft floors incorporating: Routine maintenance (e.g. application of polishwhere applicable).• Dusting of fixtures and fittings.• Cleaning of sanitary facilities.To include emergency cleaning services as required via a rapid response team.Specialist cleaning can be provided at an additional charge:• Carpet cleaning• Sealing of wood floors• Cleaning of blinds• Window cleaning• High level cleaning of fixtures and fittings• Computer cleaning services• Builders clean following alteration work or refurbishment of new premises• Facilitating the provision of barrier matting• Key Holding• Security Duties• Provision of relief cover for caretakers cleaning duties• Cleaning of extraction fans in catering premises• Provision of rapid response teams in emergency situations; e.g. fire or floodIn order to deliver the above services Building Cleaning Services Management Systemsinclude the provision of the following:140