Services offered 2012/13 - Sunderland Learning Hub

COST OF SERVICES TRADED SERVICES ONLY :Charges for both the Gold and Silver packages are based on a flat rate per school plus anamount per pupil above a specified number of pupils.GOLD PackageFlat rate charge: Amount per pupil: For every pupil above:Primary £889 £9.84 80Secondary £2,323 £6.70 380Special £1,149 £16.37 30SILVER PackageFlat rate charge: Amount per pupil: For every pupil above:Primary £784 £7.35 80Secondary £2,106 £4.20 380Special £940 £11.20 30Charges for additional functionsOfficer participation in short listing, interviewing and feedback to candidates at a £200 daily rateAcademies opting for the Silver Standard who wish to buy gold standard supportfunctions during the course of the year will be charged at a £250 daily rateSERVICE STANDARDS & HOW GOOD PERFORMANCE WILL BE MEASURED:Good performance will be measured against the following criteria:• The division of responsibilities for HR issues between LA and the Academy is clear andunderstood. Administration and support for casework provided by the team is legislativelyaccurate.• Clear model policies are regularly reviewed, updated and circulated to schools. The policiesare well-used and understood by schools• Casework is consistently well-supported.• The incidence of Employment Tribunals is low• Heads and governors are routinely offered training covering employers’ responsibilities.• The LA routinely monitors school performance in statutory employment practice andintervenes in inverse proportion to success.• There are regular, planned meetings between the service, on behalf of schools, with teachingand support staff unions. Both formal and informal communication is maintained routinely.• All initial requests for advice are dealt with promptly and within 5 working days• All referrals to Occupational Health, where relevant, will be dealt with speedily and within 5working days.MONITORING AND EVALUATION• Internal monitoring procedures to ensure uniform quality of advice and support.• Feed back through the provision of a feedback questionnaire.56