Services offered 2012/13 - Sunderland Learning Hub

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EST Support Packages:Band A establishments have the opportunity to purchase a support package dependant on theirneeds: The above training can also be purchased alongside any package. E.g. Bronze SupportPackage + Safeguarding the Welfare of Children Session.Bronze:This includes access to our EST VLE website and all documentation contained as well as accessto our telephone support.£1000 per academic yearSilver:This includes a Safeguarding Awareness session, a Safer Working Practices session, access toour Termly Briefing session (6 per year), access to our EST VLE website and all documentation,our EST Newsletters (one per term) and access to our telephone support.£2000 per academic yearGold:This includes a Safeguarding Awareness session, a Safer Working Practices session, a SaferRecruitment session, access to our Termly Briefing session (6 per year), a Safeguarding Auditvisit & follow up (if necessary), access to our EST VLE website and all documentation, our ESTNewsletters (one per term) and access to our telephone support.£4000 per academic yearCOMPLAINTS/DISPUTESIf an academy is dissatisfied with any aspect of the service it has received the complaintsprocedure at the back of this booklet should be followed. Every effort will be made to resolvedisputes quickly and effectively.Back to Contents26
ETHNIC MINORITY ACHIEVEMENT SERVICETEAM MANAGER:Annette ParrEmail: annette.parr@sunderland.gov.uk 07768 507 410FUNCTION OF THE TEAM:To support learners whose additional needs are identified in the criteria of the VulnerableChildren's FundTEAM BASE: Staff are now agile working and can be accessed via email addresses andmobile phone contactsSERVICES OFFERED UNDER THE SLA:Providing support for pupils unable to access mainstream curriculum because of having Englishas an additional language, or underachieving because of this in relation to their peers. Providingtraining and advice to schools to build their capacity in relation to this group, including theirstatutory obligations. Advising the LA in general on educational issues relating to the clientgroup, particularly around culture, race and faith issues. Participating in relevant cross-agency,local, regional and national groups and promoting national initiatives in relation to raising theachievement of this group.Depending on the particular client group:• Support for teachers to develop effective strategies to meet the needs of children• Staff development for school staff, carers, and others involved in the education of the clientgroup• Advice on resources.• Assistance with home-school links• Close liaison with other central LA staff and external statutory, non statutory and voluntaryagencies working to support EAL pupils and their families.STATUTORY RESPONSIBILITIES OF SCHOOLS/ACADEMIESAll schools including Academies need to be cognisant of their statutory responsibilities under theEquality Act 2010 that states:‘schools cannot unlawfully discriminate against pupils because of their sex, race, disability,religion or belief and sexual orientation. Protection is now extended to pupils who are pregnantor undergoing gender reassignment.’SERVICE DELIVERY MECHANISM:Advice <strong>Services</strong> delivered through the:• Team to support academies/schools to develop effective teaching strategies• Developmental training for academies/schools• Advice and guidance on related educational issues to LA central staff• Delivering in-service sessions• Providing outreach support27
Page 1 and 2: Services to Schools2012 - 2013Servi
Page 3 and 4: CONTACT NAMEPAGEManagement Support
Page 5 and 6: ADMISSIONS SERVICETEAM MANAGER:Val
Page 7 and 8: MONITORING AND EVALUATION:• Revie
Page 9 and 10: SERVICES OFFERED UNDER THE SLA:Leve
Page 11: All service users have access to a
Page 14 and 15: Face to Face -IAG interviews and Tr
Page 16 and 17: COMPLAINTS/DISPUTESIf a school is d
Page 18 and 19: COST OF SERVICES:Standard Placement
Page 20 and 21: EDUCATIONAL PSYCHOLOGY SERVICETEAM
Page 22 and 23: COST OF SERVICES:Charges are based
Page 24 and 25: EDUCATION SAFEGUARDING SERVICETEAM
Page 28 and 29: COST OF SERVICES:As this service is
Page 30 and 31: Information, including details of f
Page 32 and 33: FINANCE SERVICETEAM MANAGER:David M
Page 34 and 35: • Production & Analysis of Benchm
Page 36 and 37: COMPLAINTS/DISPUTESIf an academy is
Page 38 and 39: ACADEMY RESPONSIBILITIES• The Aut
Page 40 and 41: • Training Needs AnalysisThe Heal
Page 42 and 43: contractors and members of the publ
Page 44 and 45: The audit will involve: -• Openin
Page 46 and 47: maintenance and construction contra
Page 48 and 49: ObjectivesBy the end of the course
Page 50 and 51: Back Care and Manual Handling of In
Page 52 and 53: Competence of professional Health a
Page 54 and 55: HUMAN RESOURCES ADVICETEAM MANAGER:
Page 56 and 57: COST OF SERVICES TRADED SERVICES ON
Page 58 and 59: SCHOOL ICT NETWORKHEAD OF SERVICE:T
Page 60 and 61: The Virtual Learning Environment (V
Page 62 and 63: School TypeCore Network ChargesNurs
Page 64 and 65: SCHOOL ICT SERVICES (EDIT)HEAD OF S
Page 66 and 67: • Use with supported administrati
Page 68 and 69: Response Time B where the problem i
Page 70 and 71: mind its importance and urgency rep
Page 72 and 73: In addition to the above EDit staff
Page 74 and 75: OCCUPATIONAL HEALTH ADVICETEAM MANA
Page 76 and 77:
SpirometryAll employees exposed to
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SUNDERLAND CITY COUNCILOCCUPATIONAL
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MONITORING AND EVALUATION• Intern
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Services offered under the SLA to J
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estimates, National Standard Progre
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SUPPORT & INTERVENTION TEAMTEAM MAN
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• support the development of lead
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Monitoring of KS2 SATs administrati
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• Health check-SIP type visit and
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SCHOOLS LIBRARY SERVICETEAM MANAGER
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c) A selection of story bags for Fo
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COST OF SERVICES:The Schools Librar
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Advice and supportAdvice and suppor
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The Academy prospectus shall includ
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SERVICES OFFERED:Due to the nature
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Local Government Pension SchemeProd
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• The current software in operati
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• The SSC will monitor in conjunc
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COMPLAINTS/DISPUTES:If an academy i
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‘clerking hour’ which includes
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COMPLAINTS/DISPUTESIf an academy is
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All beds are either chemically trea
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REFUSE AND RECYCLING SERVICE FOR AC
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• The Service benchmarks its char
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SERVICE DELIVERY MECHANISM:Access t
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SERVICE DELIVERY MECHANISM:Inspecti
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SECURITY SERVICES, CASH IN TRANSITT
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COMPLAINTS/DISPUTES:If an academy/s
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Energy Audits andSurveys• Monitor
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ACADEMY PREMISES - DUTY TO MANAGETE
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SERVICE STANDARDS, MONITORING & EVA
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• Management of Council Keyholdin
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BUILDING CLEANING SERVICETEAM MANAG
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equired (e.g. when sealing wooden f
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Investors in People• Building Cle
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BUILDING SERVICESTEAM MANAGER:Colin
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A telephone satisfaction survey is
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• Builders clean following altera
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Information derived as a result of
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The Building Cleaning Service will
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ACADEMY / SCHOOL RESPONSIBILITIESTh
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FOOD SERVICE PROVISION• Complianc
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• Absence monitoring and welfare
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COST OF SERVICES:Charges will be de
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BEHAVIOUR SUPPORT SERVICETEAM MANAG
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MONITORING AND EVALUATION:All aspec
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Services offered 2012/13 - Sunderland Learning Hub

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