The Islamic University- Gaza Deanery of Higher Education Faculty of ...

Level 1: Participants’ ReactionsIt is the most common and easily collectable form of evaluative evidence. There are threemain types of questions at this level:1. Content questions; (ideas, skills presented were relevant, useful.)2. Process question; were the trainers well-prepared, highly-qualified, whether thetraining materials appropriate, useful3. Context questions; was the room in the right size or were chairs comfortable. Maindata collection tool at this level is a participant questionnaire, which consist ofcombination of rating scale items and open ended responses to collect personalcomments.Participants reactions level is referred to by some researcher as "happiness quotients" sincethey reveal participants entertainment in the INSET. Despite the assumed subjectivityentailed within this level, it is still the most widely accepted level and the most common formof INSET evaluation in various evaluative studies (Guskey, 2000, p. 94). Guskey alsoconfirms that a carefully constructed questionnaire or a well crafted interview at this level canmeasure far more than participants‟ simple delight. Thus, when evaluation is done well at thislevel, it can lead to crucial and profound valid data that informs other levels in the INSETevaluation.Briefly, many efforts are introduced under the umbrella of INSET, However, "a lot ofrotten things also" (Guskey, 2002, p.92). Hitherto, comes the importance of evaluation toprovide the key distinctions on what can be counted as successful INSET programmes andwhat cannot.- 46 -