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Web-based Learning Solutions for Communities of Practice

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However, bringing in a new practice and related<br />

tools to a community can enhance the engagement<br />

<strong>of</strong> members. Nonetheless, the following points<br />

should be considered in relation to the introduction<br />

<strong>of</strong> new practices and technology (Wenger,<br />

White, Smith, & Rowe, 2005):<br />

1. Experience <strong>of</strong> the new members as they<br />

join the CoP, because their experience can<br />

bring out shortcomings and opportunities<br />

not noticed by long-standing members.<br />

2. Experience and use <strong>of</strong> similar practice and<br />

technology in other environments.<br />

3. Experience <strong>of</strong> other CoPs in adopting new<br />

practices and tools.<br />

4. Sharing experience and observing each other<br />

when using existing tools.<br />

5. Exploring how existing tools can be<br />

used in new innovative ways to enhance<br />

collaboration.<br />

In general, exploring new technologies and<br />

practices should be encouraged in a CoP, as long<br />

as it does not distract the community from its<br />

objectives. There<strong>for</strong>e, introducing storytelling<br />

using MOD to a CoP may be facilitated by running<br />

workshops that articulate the concepts underpinning<br />

storytelling and the MOD paradigm,<br />

and demonstrate how MOD can be used to create<br />

educational stories.<br />

Story Creation Workshop<br />

Crafting stories is a creative activity and collaboration<br />

with people coming from different<br />

viewpoints enhances creativity. There<strong>for</strong>e, developing<br />

educational stories is best approached<br />

as a collaborative activity.<br />

Workshops are a good interaction model <strong>for</strong><br />

enhancing collaboration, and <strong>for</strong> engendering creativity<br />

and innovation in a group (Sharda, 2007).<br />

Running story development workshops in a CoP<br />

would <strong>of</strong>fer many benefits, such as:<br />

80<br />

Using Storytelling as the Pedagogical Model <strong>for</strong> <strong>Web</strong>-Based <strong>Learning</strong><br />

• Stimulating creativity<br />

• Developing innovative ideas<br />

• Provide time and space <strong>for</strong> this creative<br />

activity<br />

• <strong>Learning</strong> the MOD methodology to create<br />

educational stories<br />

• Enhancing collaboration with people from<br />

similar as well as diverse backgrounds<br />

Creativity is “the ability to generate and use<br />

insight” (Stevens, 2007). Stuck in a routine, most<br />

people cannot use their creative potential to the<br />

fullest and their ability to innovate suffers.<br />

Innovation takes place when even a small<br />

improvement to something that already exists<br />

enhances the way it works and can be used. Innovation<br />

does not imply the invention <strong>of</strong> something<br />

completely new. Innovation can be made to improve<br />

a product or even a process. Joyce Wyc<strong>of</strong>f<br />

states that innovation as a “mental extreme sport”<br />

and that it requires “pulling unrelated things together”<br />

(Newhart & Wyc<strong>of</strong>f, 2005). Consequently,<br />

story creation workshops will generate new innovative<br />

solutions as the members <strong>of</strong> a CoP consider<br />

a problem from different perspectives.<br />

A number <strong>of</strong> workshop running techniques<br />

have been developed to enhance collaboration<br />

and creativity, such as the Design Consequences<br />

workshop technique (Reichelt, 2007). In most<br />

workshops, to get the best outcomes workshops<br />

should provide some ‘personal time’ and some<br />

‘shared time’. Personal time gives the opportunity<br />

to individual participants to contemplate,<br />

think, imagine, document and present their own<br />

ideas. Free-<strong>for</strong>m documentation techniques, such<br />

a mind maps can be combined with structured<br />

story development techniques such as MOD <strong>for</strong><br />

documenting the new ideas. Shared time is also<br />

important to be able to brainstorm ideas and<br />

provide feedback.

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