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Web-based Learning Solutions for Communities of Practice

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A Process-Oriented and Technology-Based Model <strong>of</strong> Virtual <strong>Communities</strong> <strong>of</strong> <strong>Practice</strong>s<br />

Table 1. People <strong>of</strong> the “Virtual eBMS” community<br />

Value Proposition<br />

The “Virtual eBMS” value proposition is to enhance<br />

intellectual capital creation. Intellectual<br />

Capital could be framed into three interdependent<br />

elements: human, social, and structural capital<br />

(Seeman et al., 2000). Human capital is defined as<br />

knowledge, skills and attitudes created in people<br />

(Global Business Capabilities). Social Capital<br />

reflects the ability <strong>of</strong> groups to collaborate and to<br />

work together and is a function <strong>of</strong> trust. Structural<br />

capital is usually defined as buildings, s<strong>of</strong>tware,<br />

processes, patents, organization’s image and<br />

values, in<strong>for</strong>mation system, databases.<br />

Primary Values<br />

Members typology Pr<strong>of</strong>ile<br />

Staff Researcher, pr<strong>of</strong>essors and administrative staff <strong>of</strong> the institution<br />

Student Students attending the advanced education activities <strong>of</strong> the institution<br />

Lecturer Researchers or pr<strong>of</strong>essors from other institutions<br />

Partner People <strong>of</strong> industries or universities involved in joint activities<br />

Testimonial Outstanding people invited <strong>for</strong> conferences, talks and meetings<br />

Alumni People that attended with success educational program <strong>of</strong> the institution<br />

Visitor People that occasionally visit the community<br />

The “Virtual eBMS” primary values are the<br />

following:<br />

• In<strong>for</strong>mation and Communication Technologies<br />

(ICTs) make individuals and organizations<br />

distinctively competitive in every field.<br />

ICTs change the way people live and work,<br />

as well as the way companies and institutions<br />

organize themselves and interact with<br />

each other.<br />

Knowledge should be created through a<br />

cross-disciplinary approach, supported by<br />

experiential laboratories, where participants<br />

think, work and learn together how to invent<br />

new ICT-<strong>based</strong> business configurations.<br />

• Diversity means richness. The eBMS strongly<br />

encourage a multicultural environment<br />

<strong>based</strong> on mutual respect and trust because<br />

innovation springs from comparison and<br />

exchange <strong>of</strong> different experiences, passions<br />

and emotions.<br />

• ”Mediterraneity” is a synonym <strong>of</strong> culture<br />

and dialogue. The eBMS is in the core <strong>of</strong> the<br />

Mediterranean area and it would like to be<br />

a bridge to promote innovation in Southern<br />

Mediterranean Countries.<br />

• Public and private Partnerships with national<br />

and international Centers <strong>of</strong> Excellence,<br />

represent a strategic lever to assure competence<br />

growth and the internationalization <strong>of</strong><br />

higher education and research activities.<br />

• New business models and organizational<br />

practices should be developed to seize the<br />

opportunities deriving from the Internet<br />

Economy.<br />

Knowledge Sources<br />

The Knowledge sources in the “Virtual eBMS”<br />

can be organized around domains – specialized<br />

areas <strong>of</strong> knowledge, subject areas, disciplines,<br />

frequently used in<strong>for</strong>mation and similar characteristic<br />

knowledge. The following domains shown in<br />

Tab. 2 (both general purpose and specific context)<br />

have been considered <strong>for</strong> developing the eBMS<br />

knowledge base, according to the education and<br />

research activities.<br />

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