e-GOVERNMENT IN FINLAND - ePractice.eu

x By comparison, the term Web site describes a ministry/agency site, which primarily provides access to
the online resources of that specific ministry/agency.
x From the 2000 Decision of the Government on the Development of Information Management of the
State Administration:
x Information management: operations which develop and maintain the information reserves,
information technology services and information processes of an organisation.
From the 1998 Finnish Information Society Strategy:
x i) enablers in terms of technology, infrastructure and ICT-related education and research; ii) eengagement
in order to strengthen democracy and improve citizens’ access to information and
opportunities for social influence; and iii) online services to develop coherent, cost-effective and
secure public services.
OECD E-government project:
x The term e-enabler covers: i) complementary processes and legal frameworks, such as digital
identification and authentication, that are not services in and of themselves, but facilitate the electronic
delivery of services or information; and ii) physical ICT infrastructure, as well as channels for
electronic service and information provision such as portals, Web sites and portable phones.
x E-government barriers are defined for the purpose of this report as the obstacles external to
governments which however can constrain e-government efforts. As such, they often concern
breakdowns, missing components or lack of flexibility in the government-wide framework that enable
e-government. The result is often the inability to achieve a whole-of-government or seamless
perspective in e-government implementation.
From the 2002 ISAB proposed programme of action:
x Register pool: an organisation for co-operation by agencies responsible for maintenance of the base
registers.
x Public administration: central government administration and municipal administrations.
x Public access terminal: PC with Internet access installed in a public space such as a library, available
for use by the public at no charge.
x National base register: database of administrative information with comprehensive national coverage;
there are four large information systems in Finland: populations, organisations (firms, establishments,
associations, etc.), buildings and land, and real estate.
x Ministerial Working Group on Administrative and Regional Development: a committee made up
of cabinet ministers that meets to discuss matters relating to the development of public administration
and of regions.
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