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Presentation-Secrets-Of-Steve-Jobs

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146 DELIVER THE EXPERIENCE<br />

GarageBand? GarageBand is a major new pro music tool. But it’s for<br />

everyone. I’m not a musician, so to help me demo GarageBand, we<br />

asked a friend, John Mayer, to help us.” 13 <strong>Jobs</strong> took a seat behind a<br />

computer, and Mayer sat down at a mini keyboard hooked to the<br />

Mac. As Mayer played, <strong>Jobs</strong> manipulated the sound to make the<br />

piano resemble a bass, a choir, a guitar, and other instruments.<br />

<strong>Jobs</strong> then laid down multiple tracks, creating a bandlike sound. He<br />

took care to explain what he was doing at every step, to show the<br />

audience just how easy it was to create a studio-like experience.<br />

<strong>Jobs</strong> must have rehearsed the demo for hours, because he<br />

looked like an expert musician. Nevertheless, <strong>Jobs</strong> knows what<br />

he doesn’t know, and sometimes, as in the case of GarageBand,<br />

it makes more sense to bring in an outsider who speaks directly<br />

to the intended audience.<br />

Element of Surprise<br />

<strong>Jobs</strong> stunned developers when he announced a transition that<br />

had been rumored but largely dismissed—the transition from<br />

IBM/Motorola PowerPC chips to Intel processors. During the<br />

2005 WWDC, where he made the announcement, <strong>Jobs</strong> acknowledged<br />

that one of the major challenges would be to make sure<br />

The Next-Best Thing to John Mayer<br />

<strong>Of</strong> course, you’re not going to persuade John Mayer to<br />

perform at your next event, but do think about creative ways<br />

to reach your target audience. I watched an entrepreneur<br />

pitching his new Web service to venture capitalists in San<br />

Francisco. The service was geared to the teenage market, so<br />

it didn’t make sense for a forty-something entrepreneur to<br />

demonstrate it. Instead, the founder introduced the company<br />

and then passed the demo off to two teens (a boy and a girl),<br />

who talked about their experience with the site and what they<br />

especially loved about it. The demo was different, engaging,<br />

and ultimately successful.

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