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Presentation-Secrets-Of-Steve-Jobs

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N E 7<br />

SCENE 7<br />

SCE<br />

Reveal the<br />

Conquering Hero<br />

The only problem with Microsoft is they<br />

just have no taste. And I don’t mean that in<br />

a small way. I mean that in a big way.<br />

—STEVE JOBS<br />

<strong>Steve</strong> <strong>Jobs</strong> is a master at creating villains—the more<br />

treacherous, the better. Once <strong>Jobs</strong> introduces the antagonist<br />

of the moment (the limitation to current products),<br />

he introduces the hero, revealing the solution that will<br />

make your life easier and more enjoyable. In other words, an<br />

Apple product arrives in time to save the day. IBM played the<br />

antagonist in the 1984 television ad, as discussed in Scene 6.<br />

<strong>Jobs</strong> revealed the ad for the first time to a group of internal salespeople<br />

at an event in the fall of 1983.<br />

Before showing the ad, <strong>Jobs</strong> spent several minutes painting<br />

“Big Blue” into a character bent on world domination. (It helped<br />

that IBM was known as Big Blue at the time. The similar ring to<br />

Big Brother was not lost on <strong>Jobs</strong>.) <strong>Jobs</strong> made Big Blue look more<br />

menacing than Hannibal Lecter:<br />

It is 1958. IBM passes up the chance to a buy a new, fledgling<br />

company that has invented a new technology called xerography.<br />

Two years later, Xerox is born, and IBM has been kicking<br />

itself ever since. It is ten years later. The late sixties. Digital<br />

Equipment, DEC, and others invent the minicomputer. IBM<br />

75

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