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70 CREATE THE STORY<br />

The $3,000-a-Minute Pitch<br />

During one week in September, dozens of entrepreneurs<br />

pitch their start-ups to influential groups of media, experts,<br />

and investors at two separate venues—TechCrunch 50 in<br />

San Francisco and DEMO in San Diego. For start-up founders,<br />

these high-stakes presentations mean the difference between<br />

success and obsolescence. TechCrunch organizers believe<br />

that eight minutes is the ideal amount of time in which to<br />

communicate an idea. If you cannot express your idea in eight<br />

minutes, the thinking the goes, you need to refine your idea.<br />

DEMO gives its presenters even less time—six minutes. DEMO<br />

also charges an $18,500 fee to present, or $3,000 per minute. If<br />

you had to pay $3,000 a minute to pitch your idea, how would<br />

you approach it?<br />

The consensus among venture capitalists who attend<br />

the presentations is that most entrepreneurs fail to create<br />

an intriguing story line because they jump right into their<br />

product without explaining the problem. One investor told<br />

me, “You need to create a new space in my brain to hold the<br />

information you’re about to deliver. It turns me off when<br />

entrepreneurs offer a solution without setting up the problem.<br />

They have a pot of coffee—their idea—without a cup<br />

to pour it in.” Your listeners’ brains have only so much room<br />

to absorb new information. It’s as if most presenters try to<br />

squeeze 2 MB of data into a pipe that carries 128 KB. It’s<br />

simply too much.<br />

A company called TravelMuse had one of the most outstanding<br />

pitches in DEMO 2008. Founder Kevin Fleiss opened his<br />

pitch this way: “The largest and most mature online retail segment<br />

is travel, totaling more than $90 billion in the United States<br />

alone [establishes category]. We all know how to book a trip<br />

online. But booking is the last 5 percent of the process [begins<br />

to introduce problem]. The 95 percent that comes before booking—deciding<br />

where to go, building a plan—is where all the<br />

heavy lifting happens. At TravelMuse we make planning easy by<br />

seamlessly integrating content with trip-planning tools to provide<br />

a complete experience [offers solution].” 9 By introducing

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