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Presentation-Secrets-Of-Steve-Jobs

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190 REFINE AND REHEARSE<br />

her to eliminate the fillers almost immediately. I’ve used it a<br />

few times since with equal success. <strong>Of</strong> course, this technique<br />

requires a second person to watch you and to tap the glass<br />

during your presentation rehearsal.<br />

» Record yourself, and play it back in the presence of others.<br />

If you are serious about improving your presentation skills, record<br />

yourself on video, and replay it with someone else in the room.<br />

You don’t have to tape your entire presentation, just the first<br />

five minutes. That should give you all the information you need<br />

to make some adjustments. You might be floored to hear how<br />

many filler words you use. For most people, simply watching<br />

themselves on video is enough to overcome some issues. Video<br />

feedback is even more effective in the presence of others who<br />

can pick up on some verbal mannerisms you might overlook.<br />

A few “um”s and “ah”s from time to time will not detract<br />

from your ability to persuade an audience, but a steady stream<br />

of fillers can damage your efforts. The good news is that once<br />

you are made aware of the problem, you can easily follow the<br />

suggestions here to reduce or eliminate them.<br />

can’t put the brakes on designs and plans set in motion years<br />

ago. In January, I spoke to a group of auto executives who were<br />

designated spokespeople for new car models arriving soon to<br />

showrooms in North America. They were looking for advice<br />

on how to answer tough questions from the media. The same<br />

day, U.S. secretary of state–designate Hillary Clinton was fielding<br />

questions from the Senate Foreign Relations Committee in<br />

a confirmation hearing. The Associated Press called her performance<br />

“smooth,” and NBC’s Tom Brokaw said Clinton is known<br />

for her “legendary” preparation. I told the auto execs to prepare<br />

for tough questions in the same way that Clinton had probably<br />

prepared for her five-hour appearance.<br />

It’s a technique I call the “bucket method,” and it is used in<br />

one form or another by CEOs, politicians, and, yes, <strong>Steve</strong> <strong>Jobs</strong>,

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