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REVEAL A “HOLY SHIT” MOMENT 153<br />

computer industry in the eighties. A computer with a mouse<br />

and graphical user interface was a major transformation from<br />

the old command-line interfaces prevalent then. The Mac<br />

was much easier to use than anything IBM had at the time.<br />

The Mac’s introduction was also one of the most spellbinding<br />

product launches of its day. The unveiling took place a quartercentury<br />

earlier during the Apple shareholders meeting, held at<br />

the Flint Center at De Anza College, near the Apple campus. All<br />

2,571 seats were filled as employees, analysts, shareholders, and<br />

media representatives buzzed with anticipation.<br />

<strong>Jobs</strong> (dressed in gray slacks, a double-breasted jacket, and<br />

bow tie) kicked off the presentation with a quote by his favorite<br />

musician, Bob Dylan. After describing the features of the<br />

new computer, <strong>Jobs</strong> said, “All of this power fits into a box that<br />

is one-third the size and weight of an IBM PC. You’ve just seen<br />

pictures of Macintosh. Now I’d like to show you Macintosh<br />

in person. All of the images you are about to see on the large<br />

screen are being generated by what’s in that bag.” He pointed to<br />

a canvas bag in the center of the stage. After a pause, he walked<br />

to center stage and pulled the Macintosh computer out of the<br />

bag. He plugged it in, inserted a floppy disk, and stood aside.<br />

The lights darkened, the Vangelis theme from Chariots of Fire<br />

began to play, and a series of images scrolled across the screen<br />

(MacWrite and MacPaint, which came free with the Mac). As the<br />

music faded, <strong>Jobs</strong> said, “Now, we’ve done a lot of talking about<br />

Macintosh recently, but today for the first time ever, I’d like to<br />

let Macintosh speak for itself.” On that cue, Macintosh spoke in<br />

a digitized voice:<br />

“Hello, I am Macintosh. It sure is great to get out of that bag.<br />

Unaccustomed as I am to public speaking, I’d like to share with<br />

you a maxim I thought of the first time I met an IBM mainframe:<br />

Never trust a computer you can’t lift. Obviously, I can<br />

talk right now, but I’d like to sit back and listen. So, it is with<br />

considerable pride that I introduce a man who has been like a<br />

father to me: <strong>Steve</strong> <strong>Jobs</strong>.” 3 The crowd went wild, standing, cheering,<br />

hollering.<br />

Letting Macintosh speak for itself was a brilliant technique to<br />

garner the most buzz and publicity. Twenty-five years later, the

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