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78 CREATE THE STORY<br />

cents a song. We studied all these, and that’s where we want<br />

to be [points to “hard drive” category on slide]. We are introducing<br />

a product today that takes us exactly there, and that<br />

product is called iPod.<br />

With that, <strong>Jobs</strong> introduced the hero, the iPod. The iPod, he<br />

said, is an MP3 music player that plays CD-quality music. “But<br />

the biggest thing about iPod is that it holds a thousand songs.<br />

This is a quantum leap because for most people, it’s their entire<br />

music library. This is huge. How many times have you gone on<br />

the road and realized you didn’t bring the CD you wanted to<br />

listen to? But the coolest thing about iPod is your entire music<br />

library fits in your pocket. This was never possible before.” 2 By<br />

reinforcing the fact that one’s entire music library could fit in a<br />

pocket, <strong>Jobs</strong> reinforces the hero’s (iPod) most innovative quality,<br />

reminding the audience that this was never possible until Apple<br />

appeared to save the day.<br />

After the iPod’s introduction, Knight-Ridder columnist Mike<br />

Langberg wrote an article in which he pointed out that Creative<br />

(the maker of the original Nomad Jukebox) saw the opportunity<br />

in portable music players before Apple and unveiled a 6 GB<br />

hard-drive player in September 2000; Apple followed with its<br />

first iPod a year later. “But,” he noted, “Creative lacks Apple’s<br />

not-so-secret weapon: founder, chairman, and chief evangelist,<br />

<strong>Steve</strong> <strong>Jobs</strong>.” 3<br />

”I’m a Mac.” “I’m a PC.”<br />

The “Get a Mac” advertising campaign kicked off in 2006 and<br />

quickly became one of the most celebrated and recognizable<br />

television campaigns in recent corporate history. Comedian<br />

John Hodgman plays “the PC,” while actor Justin Long plays the<br />

“Mac guy.” Both are standing against a stark white background,<br />

and the ads typically revolve around a story line in which the<br />

PC character is stuffy, slow, and frustrated, whereas the Mac has<br />

a friendly, easygoing personality. The ads play out the villain<br />

(PC) and hero (Mac) plot in thirty-second vignettes.

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