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Income Security: A Roadmap for Change

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• Ontario Works is intended <strong>for</strong> everyone else, premised on the often wrong<br />

assumption that most people need just temporary income support until they<br />

can (generally pretty quickly) get back to work<br />

Given the role these programs must play, it is important to recognize the<br />

limitations that need to change:<br />

• The legislative framework generally focusses on “keeping people off social<br />

assistance” rather than supporting them in achieving their goals<br />

• Ontario Works fails to recognize the complexity of people’s situations and<br />

their diverse needs<br />

• The service approach is focussed on eligibility administration and “policing”,<br />

using many paper-based processes, with caseworkers’ time often consumed<br />

by low-impact tasks rather than supporting individuals and solving problems<br />

• The lack of supports and complicated rules and processes around ODSP<br />

applications make the program diffcult to access.<br />

• People are not approached in a way that consistently honours their individual<br />

experience, including historic trauma, violence and intergenerational poverty<br />

• Attitudinal and societal barriers embedded in the programs do not support<br />

people’s abilities, capacities or goals<br />

<strong>Income</strong> <strong>Security</strong>: A <strong>Roadmap</strong> <strong>for</strong> <strong>Change</strong> 59

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