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Amadeus IT Holding, S.A. and Subsidiaries - Investor relations at ...

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AMADEUS <strong>IT</strong> HOLDING, S.A. AND SUBSIDIARIES<br />

DIRECTORS’ REPORT FOR THE YEAR ENDED DECEMBER 31, 2011<br />

3. Segment reporting<br />

3.1 Distribution<br />

Figures in million euros<br />

Q4 Q4 % Full Year Full Year %<br />

2010 (1)<br />

Change<br />

2011 (1)<br />

2010 (1)<br />

Change<br />

2011 (1)<br />

KPI<br />

GDS Industry change 2.0% 4.4% 2.2% 7.9%<br />

Air TA market share 39.2% 37.9% 1.3 p.p. 37.7% 36.7% 1.0 p.p.<br />

Air TA bookings (m) 94.7 88.8 6.7% 402.4 382.4 5.2%<br />

Non air bookings (m) 15.0 14.3 4.7% 61.4 59.2 3.7%<br />

Total bookings (m) 109.7 103.1 6.4% 463.8 441.6 5.0%<br />

Profit & Loss<br />

Revenue 491.0 463.3 6.0% 2,079.4 1,992.2 4.4%<br />

Like-for-like Revenue (2)<br />

491.0 460.9 6.5% 2,079.4 1,977.4 5.2%<br />

Oper<strong>at</strong>ing costs (304.0) (281.1) 8.1% (1,173.6) (1,103.5) 6.3%<br />

Direct capitalis<strong>at</strong>ions 11.5 10.1 13.6% 44.6 37.6 18.6%<br />

Net oper<strong>at</strong>ing costs (292.5) (271.0) 7.9% (1,129.0) (1,066.0) 5.9%<br />

Contribution 198.6 192.3 3.2% 950.4 926.3 2.6%<br />

As % of Revenue 40.4% 41.5% (1.1 p.p.) 45.7% 46.5% (0.8 p.p.)<br />

(1) Figures adjusted to exclude extraordinary IPO costs<br />

(2) Adjusted to exclude the impact of the sale of Vac<strong>at</strong>ion.com in 2010<br />

The core offering of our Distribution business is our GDS pl<strong>at</strong>form. It provides a global<br />

network th<strong>at</strong> connects travel providers, such as full service <strong>and</strong> low-cost airlines, hotels, rail<br />

oper<strong>at</strong>ors, cruise <strong>and</strong> ferry oper<strong>at</strong>ors, car rental companies, tour oper<strong>at</strong>ors <strong>and</strong> insurance<br />

companies, with online <strong>and</strong> offline travel agencies, facilit<strong>at</strong>ing the distribution of travel<br />

products <strong>and</strong> services (sometimes referred to as the “indirect channel”). We also offer<br />

technology solutions, such as desktop <strong>and</strong> e-commerce pl<strong>at</strong>forms <strong>and</strong> mid- <strong>and</strong> back-office<br />

systems to some of our travel agency customers.<br />

Our Distribution business continued to grow during the fourth quarter of 2011, mainly driven<br />

by our market share gains <strong>and</strong> GDS industry growth, leading to our booking volume growth.<br />

Our revenue increased by 6.0% (6.5% adjusted for the sale of Vac<strong>at</strong>ion.com) in the fourth<br />

quarter of 2011, driving our revenue up by 4.4% in the full year 2011 (5.2% adjusted for the<br />

sale of Vac<strong>at</strong>ion.com). Our contribution margin in 2011 was 45.7%, a slight decrease vs.<br />

2010.<br />

3.1.1 Evolution of KPI<br />

During the fourth quarter of 2011, the volume of air bookings processed through travel<br />

agencies connected to <strong>Amadeus</strong> increased by 6.7%, as a result of the combined effect of a<br />

2.0% growth in the GDS industry <strong>and</strong> an increase of 1.3 p.p. in <strong>Amadeus</strong>’ market share. For<br />

the full year 2011, our air bookings grew 5.2% <strong>and</strong> our market share gain was 1.0 p.p.<br />

33

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