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Amadeus IT Holding, S.A. and Subsidiaries - Investor relations at ...

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- To analyze, measure <strong>and</strong> evalu<strong>at</strong>e said risks with regard to their probability <strong>and</strong> impact,<br />

following procedures <strong>and</strong> st<strong>and</strong>ards th<strong>at</strong> are homogeneous <strong>and</strong> common to the entire Group in<br />

order to ascertain the relevance thereof.<br />

- To prioritize said risks pursuant to the level of probability/impact <strong>and</strong> how they could<br />

affect the Group’s activity or oper<strong>at</strong>ions, <strong>and</strong> its objectives.<br />

- To control <strong>and</strong> manage the most relevant risks through adequ<strong>at</strong>e procedures, including<br />

contingency plans th<strong>at</strong> are necessary to mitig<strong>at</strong>e the impact of the m<strong>at</strong>erializ<strong>at</strong>ion of risks. This<br />

is achieved more specifically through the design<strong>at</strong>ion of ‘risk owners’ <strong>and</strong> the prepar<strong>at</strong>ion of<br />

action plans.<br />

- To evalu<strong>at</strong>e <strong>and</strong> monitor risks, together with action plans <strong>and</strong> mitig<strong>at</strong>ion measures.<br />

The ultim<strong>at</strong>e purpose is aimed <strong>at</strong> having a record of the most relevant risks which could<br />

compromise the <strong>at</strong>tainment of the objectives of the Group’s Str<strong>at</strong>egic Plan. This risk analysis is<br />

a fundamental element in the Group’s decision-making processes, both in the sphere of<br />

governing bodies as well as in managing business.<br />

The Risk Map <strong>at</strong> the Group level defines the twenty most critical risks in the areas rel<strong>at</strong>ing to<br />

the activity <strong>and</strong> to the <strong>at</strong>tainment of the Group’s objectives. Highlighted among the l<strong>at</strong>ter are<br />

technological risks, oper<strong>at</strong>ional risks th<strong>at</strong> could affect the efficiency of oper<strong>at</strong>ional processes<br />

<strong>and</strong> the provision of services, commercial risks which could affect customer s<strong>at</strong>isfaction,<br />

reput<strong>at</strong>ional risks <strong>and</strong> compliance risks.<br />

Due to its universal <strong>and</strong> dynamic n<strong>at</strong>ure, the system allows considering new risks th<strong>at</strong> could<br />

affect the Group as a consequence of changes in surroundings or adjustments of objectives<br />

<strong>and</strong> str<strong>at</strong>egies. Periodic comparisons of the Risk Map are made which allow visualizing the<br />

degree of progress in mitig<strong>at</strong>ing them or, as the case may be, the appearance of new risks or<br />

increase in those already existing.<br />

D.2 Please specify whether any of the different kinds of risk (oper<strong>at</strong>ional, technological,<br />

financial, legal, reput<strong>at</strong>ional or tax-rel<strong>at</strong>ed) th<strong>at</strong> affect the Company <strong>and</strong>/or Group have occurred<br />

during the year,<br />

NO<br />

If so, please specify the circumstances th<strong>at</strong> caused these <strong>and</strong> whether established control<br />

systems functioned correctly:<br />

N/A<br />

D.3 Please specify whether any committee or other governing body is responsible for<br />

establishing <strong>and</strong> supervising these control devices.<br />

If so, give details of its functions.<br />

AUD<strong>IT</strong> COMM<strong>IT</strong>TEE<br />

The Audit Committee is a consulting body of the Board of Directors, whose principal duties<br />

consist of serving as support to the Board in its monitoring tasks by means of, inter alia, the<br />

periodic review of internal control <strong>and</strong> risk management systems, in order th<strong>at</strong> the principal<br />

risks may be identified, managed <strong>and</strong> disclosed adequ<strong>at</strong>ely.<br />

EXECUTIVE MANAGEMENT COMM<strong>IT</strong>TEE<br />

The Executive Mangement Committee establishes the Group’s global risk policy <strong>and</strong>, as the<br />

case may be, establishes the management mechanisms th<strong>at</strong> ensure the control of risks within<br />

approved levels.<br />

GROUP INTERNAL AUD<strong>IT</strong> OFFICE<br />

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