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Amadeus IT Holding, S.A. and Subsidiaries - Investor relations at ...

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AMADEUS <strong>IT</strong> HOLDING, S.A. AND SUBSIDIARIES<br />

DIRECTORS’ REPORT FOR THE YEAR ENDED DECEMBER 31, 2011<br />

transmission of booking d<strong>at</strong>a during the billing process <strong>and</strong> the management of customer<br />

accounts <strong>and</strong> its consolid<strong>at</strong>ion <strong>at</strong> a branch or central level.<br />

<strong>Amadeus</strong> has dedic<strong>at</strong>ed part of the resources for R&D to the development <strong>and</strong><br />

implement<strong>at</strong>ion of a common pl<strong>at</strong>form for the inform<strong>at</strong>ion technology services (“New<br />

Gener<strong>at</strong>ion Pl<strong>at</strong>form”) as the basis to market the offering of its inform<strong>at</strong>ion technology<br />

services line of business to airlines.<br />

7.3 Environmental M<strong>at</strong>ters<br />

Compared with other industries, <strong>Amadeus</strong> has lower direct environmental impact.<br />

Nonetheless, with approxim<strong>at</strong>ely 8,000 employees, presence in more than 190 markets <strong>and</strong><br />

oper<strong>at</strong>ing in a high energy industry, we acknowledge it is necessary to develop <strong>and</strong> follow an<br />

environmental str<strong>at</strong>egy to be able to minimize the company’s environmental impact <strong>and</strong> <strong>at</strong><br />

the same time help the travel industry in its efforts towards sustainability.<br />

We divide our environmental str<strong>at</strong>egy into two parts:<br />

� Optimiz<strong>at</strong>ion of <strong>Amadeus</strong> Oper<strong>at</strong>ions environmental performance. This objective<br />

deals with reducing both electricity <strong>and</strong> w<strong>at</strong>er consumption <strong>at</strong> <strong>Amadeus</strong> sites,<br />

monitoring energy efficiency through Power Usage Effectiveness <strong>and</strong> obtaining<br />

Energy Efficiency certific<strong>at</strong>ions (such as intern<strong>at</strong>ional organiz<strong>at</strong>ion TÜD SÜD<br />

certific<strong>at</strong>ion).<br />

� Actions oriented to help the industry <strong>and</strong> society as a whole achieve sustainable<br />

development. <strong>Amadeus</strong> is involved <strong>at</strong> the improvement of the environmental<br />

performance in the travel industry, leading the sector towards avi<strong>at</strong>ion carbon<br />

calcul<strong>at</strong>ion st<strong>and</strong>ards (ICAO CO2) <strong>and</strong> developing technologies (<strong>Amadeus</strong> Altéa<br />

Departure Control System Flight Management) to help the airlines <strong>and</strong> other<br />

industry players to reduce the emissions of greenhouse gas releases, fuel <strong>and</strong><br />

their global warning effects in addition to their permits expenses.<br />

Our challenges for 2011 were divided between internal <strong>and</strong> external scopes. Internally,<br />

reinforcing communic<strong>at</strong>ion fostering best environmental practices, identifying potential<br />

environmental <strong>and</strong> economic saving <strong>and</strong>, finally, implementing autom<strong>at</strong>ic system to report<br />

<strong>and</strong> follow up resource consumption. Externally, developing str<strong>at</strong>egic positioning of<br />

environmental product portfolio for distributors <strong>and</strong> joining forces with other players to<br />

address industry environmental concerns.<br />

49

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