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Benchmarking National - PRO INNO Europe

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202<br />

BENCHMARKING NATIONAL AND REGIONAL SUPPORT SERVICES FOR SMES IN THE FIELD OF INTELLECTUAL AND INDUSTRIAL <strong>PRO</strong>PERTY<br />

in the absence of support from the service. In addition, 24 % would have been<br />

carried out but to a smaller scope, another 24 % would have been carried out their<br />

project at a later stage. By contrast, around 23 % would have carried out their<br />

patenting project, regardless of the availability of the service.<br />

Although IPAS does not embody the typical general awareness raising measure, the<br />

most significant changes in attitudes towards the protection of IPR took place in<br />

general awareness (increased for 78 %) and knowledge management know-how<br />

(increased for 61 %). Attention to the degree of formal IPR responsibilities and patent<br />

knowledge in business environment has increased in both cases by 51 % (see Graph<br />

106). Compared to these findings, the attitude towards other formal IPR protections<br />

methods, i.e. trademarks, design or copyrights, has also increased, but to a lesser<br />

degree. The usage of trade secrets did not diminish very noticeably.<br />

The surveyed users underline the importance of the factors competence of staff (for<br />

90 % of high, for 5 % of medium relevance) timely delivery (high relevance for<br />

71 %, medium for 22 %) and individual contact (for 68 % of high, and for 17 %<br />

of medium relevance) for a service similar to IPAS (see Graph 107). The high<br />

relevance given to the individual contact may be due to the very selective pro-<br />

Graph 105 IPAS–Additionality of the financial subsidy, percentage of<br />

respondents<br />

pure additionality<br />

13%<br />

7%<br />

24%<br />

Source: User Survey, n = 41<br />

9%<br />

23%<br />

24%<br />

"pure" deadweight losses<br />

Undertaking carried out without any<br />

change/modification<br />

Undertaking carried out at a later<br />

stage<br />

Undertaking carried to a smaller<br />

scope (e.g. less geographical<br />

coverage)<br />

Undertaking carried out with other<br />

sources of finance<br />

Undertaking NOT carried out -<br />

different IP instrument used instead<br />

Undertaking NOT carried out at all<br />

Graph 106 Behavioural additionality of IPAS, percentage of respondents*)<br />

General awareness<br />

Knowledge management Know-How<br />

Formal IPR responsibilities within enterprise<br />

Patent knowledge in business environment<br />

Patent usage in IPR strategy<br />

IPR training<br />

(Trade) secrecy usage in IPR strategy<br />

Out-licensing<br />

Reliance on design complexity in IPR strategy<br />

In-licensing<br />

Reliance on lead-time advantage in IPR strategy<br />

Design pattern/utility model usage in IPR strategy<br />

Trademark usage in IPR strategy<br />

-7<br />

-7<br />

Copyright usage in IPR strategy<br />

-2 12<br />

%<br />

-40 -20 0 20 40 60 80<br />

*) multiple answers allowed. Source: User Survey, n = 41<br />

-2<br />

-2<br />

-5<br />

-2<br />

-2<br />

-10<br />

-2<br />

-2<br />

20<br />

20<br />

17<br />

17<br />

15<br />

15<br />

27<br />

22<br />

41<br />

51<br />

51<br />

61<br />

78<br />

increased decreased

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