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6 BENCHMARKING NATIONAL AND REGIONAL SUPPORT SERVICES FOR SMES IN THE FIELD OF INTELLECTUAL AND INDUSTRIAL <strong>PRO</strong>PERTY 5.3.3 Institutional set up: A case of systems fallacy 63 5.3.4 Employed resources: Expert staff and budgets as key issues 64 5.3.5 The performance of the IPR support services 67 5.4 A closer look at selected generic service types 72 5.4.1 Cheerleading for IPR – Success factors for IPR awareness raising services 72 5.4.2 Fee reductions and subsidy services – an alternative to a reformed IPR framework? 78 5.4.3 A single white rose in a bucket of red roses: The case of embedded IPR services 83 5.4.4 Patent database and information search services 85 5.5 The interaction between private and public support services 93 5.6 IPR support services overseas – Lessons to be learned from Australia, Japan, Canada and the USA 96 5.6.1 IPR services in Australia, Canada and the USA 97 5.6.2 The case of Japan: Towards an IP culture 99 6. Conclusions and recommendations 105 7. References 111 ANNEX I 1. INSTI SME Patent Action 117 1.1 The INSTI SME Patent in a nutshell 117 1.2 The user’s view 119 1.3 Elements of good practice 126 2. Case Study: Patent information centres (PIC) 129 2.1 The patent information centres in a nutshell 129 2.2 The user’s view 133 2.3 Elements of good practice 139 3. Case Study: IK2 – Innovation and Knowledge 141 3.1 IK2 (Innovation and Knowledge) in a nutshell 141 3.2 The user’s view 144 3.3 Elements of good practice 148
4. Case Study: Innovation by patent Information (IOI) 151 4.1 Innovation by patent Information (IOI) in a nutshell 151 4.2 The user’s view 153 4.3 Elements of good practice 158 5. Case Study: IP Prédiagnosis (FRA) 159 5.1 IP Prédiagnosis in a nutshell 159 5.2 The user’s view 161 5.3 Elements of good practice 167 6 Case Study: “What is the key?” Campaign 169 6.1 The “What is the key? (WITK) Campaign” in a nutshell 169 6.2 The user’s view 171 6.3 Elements of good practice 173 7. Case Study: IA Centre Scotland (Scottish Intellectual Assets Centre) 175 7.1 IA Centre Scotland in a nutshell 175 7.2 The user’s view 177 7.3 Elements of good practice 183 8. Case Study: serv.ip 185 8.1 Serv.ip in a nutshell 185 8.2 The user’s view 187 8.3 Elements of good practice 194 9. Case Study: Intellectual Property Assistance Scheme (IPAS) 195 9.1 The Intellectual Property Assistance Scheme in a nutshell 195 9.2 The user’s view 198 9.3 Elements of good practice 203 10. Case Study: The VIVACE Programme 205 10.1 The VIVACE Programme in a nutshell 205 10.2 The user’s view 209 10.3 Elements of good practice 215 7 CONTENTS
Page 1: PRO INNO Europe paper N° 4 BENCHMA
Page 4 and 5: PRO INNO Europe The innovation poli
Page 7: Contents Executive Summary 9 1 Intr
Page 11 and 12: Executive Summary Background 1. The
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Page 27 and 28: 3 SMEs in the IPR world 3.1 SMEs an
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7. References Abbot, A. (2006): Pat
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http://www.european-inventor.org/pd
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ANNEX I - CASE STUDIES The case stu
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Table 10 Overview of public availab
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Nr. B* Country Title of the Service
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European Commission Benchmarking na
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ISBN 978-92-79-06926-0 NB-AX-07-004
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