Citrus College Catalog 2009-2010 (ver. 10/22

Office Technology Courses
(See also Accounting, Computer
Application and Real Estate)
OFF 057
Computer Keyboarding
1 Unit Grade or P/NP
Strongly recommended: READ 099 if
required by reading placement exam
or if required by reading level.
This course introduces touch keyboarding
using a computer keyboard and is open to
students with no previous keying experience.
18 lecture hours, 18 lab hours.
OFF 101
Introduction to Microsoft Office
Applications
3 Units Grade or P/NP
Strongly recommended: OFF 057.
Introduction to Windows and Microsoft Office
Suite applications. Computer applications
include word processing,
spreadsheets, database management,
presentation graphics, scheduling/time
management, and the Internet. This
course may be taken two times. 54 hours
lecture, 36 hours lab. CSU;UC
OFF 120
Excel Spreadsheet
2 Units Grade or P/NP
An introduction to Excel worksheets and
workbooks. Includes formatting, calculating
sums, formulas, charts, enhancing the
worksheet, and making decisions using
the IF function, completing financial functions,
data lists, and large workbooks and
using templates. This course may be
taken two times. 36 lecture hours. CSU
OFF 154
Professional Development:
Interpersonal Skills
1 Unit Grade or P/NP
This course provides you with an overview
of the key elements needed to succeed in
the workplace today. The topics discussed
are people skills, persuading others, thinking
on your feet, leading others, empowering
others, coaching and mentoring
others, acquiring political savvy, teambuilding,
and handling conflict. 18 lecture
hours.
OFF 155
Professional Development: Business
Etiquette and Protocol
1 Unit Grade or P/NP
This course introduces basic business and
office etiquette to be successful in today's
workplace. Areas of discussion are: business
etiquette the basics, corporate dress,
and presentation, interacting with people,
office etiquette, meetings, dining etiquette,
drinking and eating etiquette, international
customs and table manners,
and other dos and don'ts. 18 lecture
hours.
OFF 156
Professional Development: Team
Dynamics
1 Unit Grade or P/NP
This course introduces teamwork skills including:
working in a team, essential elements
of a team, how to be a good team
player, how to participate in efficient team
meetings, and team development. 18 lecture
hours.
OFF 157
Professional Development:
Customer Relations and Rapport
1 Unit Grade or P/NP
This course will introduce basic customer
relations skills including: customer service
versus customer relations, employee responsibilities
in customer relations, communications
skills, telephone expertise,
integrating new technologies, maximizing
feedback channels, handling customer
complaints, and incorporating public relations
and marketing. 18 lecture hours.
OFF 158
Professional Development:
Leadership in Organizations
1 Unit Grade or P/NP
This course introduces basic leadership
skills including: leadership dynamics, leadership
responsibilities, leadership development,
communication for leaders, leaders
professional image, organizational management,
strategic planning, and leader as
a supervisor. 18 lecture hours.
OFF 159
Professional Development Series:
Career Planning and Networking
1 Unit Grade or P/NP
This course will introduce the basic concepts
to researching careers, networking,
job searching preparation for change and
accepting the job offer. 18 lecture hours.
OFF 160
Professional Development:
Professional Image
1 Unit Grade or P/NP
This course provides an overview of the
professional image which can have a profound
effect on career advancement of the
individual. Areas of discussions are: professional
image, professional appearance,
professional dress, wardrobe management,
manners and etiquette for the professional,
personal behavior,
communicating professionally, and professional
image development. 18 lecture
hours.
OFF 161
Professional Development:
Interview Styles and Strategies
1 Unit Grade or P/NP
This course provides you with the elements
needed to prepare for interviewing
in today's businesses. Topics include: The
Interview ¿ what is and is not appropriate,
frequently asked questions during the interviewing
process, interviewing styles,
strategies for planning and preparing,
strategies for impressing and expressing
throughout the interview process, strategies
for handling tough questions/obstacles,
strategies for assessing, critiquing,
evaluating, and negotiating the deal. This
course may be taken two times. 18 lecture
hours.
OFF 201
Introduction to Electronic Commerce
for Business
2 Units Grade or P/NP
An overview of Electronic Commerce for
Business. Topics include: definition of
Electronic Commerce, interface design and
web site promotion, building an electronic
commerce store, electronic security, electronic
payment systems, and careers in
electronic commerce. This course may be
taken two times. 36 lecture hours, 18 lab
hours.
OFF 215
Introduction to Microsoft Outlook
2 Units Grade or P/NP
An introduction to a scheduling and organizing
program. Topics include creating and
editing a calendar, contacts, task list, journal,
notes, synchronizing personal digital
assistant, and communicating with an
electronic mail system. 36 lecture hours.
OFF 260
Computer Keyboarding and
Document Processing
3 Units Grade or P/NP
Strongly recommended: READ 099 if
required by reading placement exam
or if required by reading level.
This course introduces skills and techniques
fundamental to touch keyboarding
on a microcomputer. This course also introduces
document processing of letters,
memorandums, reports and tables and is
open to students with no previous keying
experience. 54 lecture hours, 36 lab
hours. CSU
OFF 281
Filing and Records Management
3 Units Grade or P/NP
An overview of records management
which involves practical fundamentals of
records management, basic filing principles,
procedures, and systems. Emphasis
if on non-correspondence records, information
storage, and retrieval systems.
Management aspects of records retention,
disposition, and the operation of a records
management program. 54 lecture hours.
OFF 291
Telecommunications for the Office
2 Units Grade or P/NP
An introduction to telecommunications
media for the office. Includes using and
managing electronic mail, electronic bul-
CITRUS COLLEGE CATALOG 2009 • 2010 www.citruscollege.edu 179