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A Study of Lean Construction Practices in Gaza Strip

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organizations, process owners for cross-functional processes are appo<strong>in</strong>ted, with<br />

responsibility for the efficiency and effectiveness <strong>of</strong> that process (Rummler et al.,<br />

1990). A more radical solution is to let self-directed teams control their processes<br />

(Stewart et al., 1992).<br />

For <strong>in</strong>ter-organizational flows, long term co-operation with suppliers and team build<strong>in</strong>g<br />

has been <strong>in</strong>troduced with the goal <strong>of</strong> deriv<strong>in</strong>g mutual benefits from an optimized total<br />

flow.<br />

2.5.9 Build cont<strong>in</strong>uous improvement <strong>in</strong>to the process<br />

The effort to reduce waste and to <strong>in</strong>crease value is an <strong>in</strong>ternal, <strong>in</strong>cremental, and<br />

iterative activity that can and must be carried out cont<strong>in</strong>uously. There are several<br />

necessary methods for <strong>in</strong>stitutionaliz<strong>in</strong>g cont<strong>in</strong>uous improvement; these <strong>in</strong>clude the<br />

follow<strong>in</strong>g:<br />

� Measur<strong>in</strong>g and monitor<strong>in</strong>g improvement.<br />

� Sett<strong>in</strong>g stretch targets (e.g. for <strong>in</strong>ventory elim<strong>in</strong>ation or cycle time<br />

reduction), by means <strong>of</strong> which problems are unearthed and their solutions<br />

are stimulated.<br />

� Giv<strong>in</strong>g responsibility for improvement to all employees; a steady<br />

improvement from every organizational unit should be required and<br />

rewarded.<br />

� Us<strong>in</strong>g standard procedures as hypotheses <strong>of</strong> best practice, to be constantly<br />

challenged by better ways.<br />

� L<strong>in</strong>k<strong>in</strong>g improvement to control: improvement should be aimed at the<br />

current control constra<strong>in</strong>ts and problems <strong>of</strong> the process. The goal is to<br />

elim<strong>in</strong>ate the root <strong>of</strong> problems rather than to cope with their effects.<br />

2.5.10 Balance flow improvement with conversion improvement<br />

In the improvement <strong>of</strong> productive activities, both conversions and flows have to be<br />

addressed; however, the question is how these two alternatives should be balanced.<br />

For any production process, the flow and conversion aspects have a different<br />

potential for improvement. This goes as a rule:<br />

� The higher the complexity <strong>of</strong> the production process, the higher the impact<br />

<strong>of</strong> flow improvement<br />

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