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How does the operation of PHARMAC's 'Community Exceptional ...

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valuing health particularly faced by decision makers who are confronted with<br />

media attention or sustained political exposure. This was seen as pressure<br />

placed on PHARMAC to provide a subsidy for applicants whose applications<br />

have not passed <strong>the</strong> effectiveness and affordability test. If PHARMAC<br />

acquiesced to such pressure it would have to abandon <strong>the</strong> utilitarian principle<br />

and invoke <strong>the</strong> Rule <strong>of</strong> Rescue. The NICE in <strong>the</strong> UK has declared that it will<br />

not consider Rule <strong>of</strong> Rescue applications for pharmaceuticals. PHARMAC has<br />

also been resolute, sometimes evoking considerable unpopularity in applying<br />

<strong>the</strong> nine decision making criteria instead <strong>of</strong> reacting to Rule <strong>of</strong> Rescue claims.<br />

The media study in this research identified leveraging <strong>of</strong>f <strong>the</strong> anguish and<br />

heartbreak <strong>of</strong> tragic situations in which people have found <strong>the</strong>mselves. The<br />

media presented <strong>the</strong> plight <strong>of</strong> <strong>the</strong> unfortunate person against <strong>the</strong> bureaucratic<br />

might <strong>of</strong> PHARMAC in an adversarial contest. Evidence in <strong>the</strong> research<br />

showed how PHARMAC staff members were personally pejoratively affected by<br />

this process. One PHARMAC interviewee described how he/she felt when a<br />

family bought an Alzheimer’s patient into <strong>the</strong> PHARMAC <strong>of</strong>fices to demonstrate<br />

<strong>the</strong> awfulness <strong>of</strong> <strong>the</strong> condition. The interviewee described this episode as<br />

being grossly unfair on both <strong>the</strong> manager and <strong>the</strong> patient, and personally<br />

upsetting for all involved.<br />

The media stories showed that when PHARMAC adhered to its utilitarian<br />

approach by requiring satisfactory evidence <strong>of</strong> effectiveness and determined<br />

<strong>the</strong>ir inability to fund a drug, <strong>the</strong> patient was presented in <strong>the</strong> media as <strong>the</strong> loser<br />

and PHARMAC <strong>the</strong> winner. The media showed no concern if PHARMAC<br />

abandoned its rational approach and no concern for many o<strong>the</strong>r people with<br />

o<strong>the</strong>r conditions who may have been refused treatment on account <strong>of</strong> <strong>the</strong> cost<br />

<strong>of</strong> a mediagenic rescue.<br />

It is a widespread human desire to want to save endangered lives and to do so<br />

in times <strong>of</strong> an emergency. This is <strong>the</strong> moral norm in medical fields and is also<br />

<strong>the</strong> compassionate proclivity <strong>of</strong> <strong>the</strong> media. But <strong>the</strong> cost <strong>of</strong> rescue, particularly<br />

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