Operating Instructions - Panasonic Business
Operating Instructions - Panasonic Business
Operating Instructions - Panasonic Business
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10.2 Error messages – Display<br />
If the unit detects a problem, one or more of the following messages will appear on the display.<br />
Display Cause & Solution<br />
10. Help<br />
“CALL SERVICE” L There is something wrong with the unit. Contact our service personnel.<br />
“CHANGE DRUM” L There is something wrong with the drum cartridge. Replace the drum<br />
cartridge and the toner cartridge.<br />
“CHECK DOCUMENT” L The document was not fed into the unit properly. Remove the document,<br />
and then press {W} to clear the message. Re-insert the document. If<br />
misfeeding occurs frequently, clean the document feeder rollers (page 97)<br />
and try again.<br />
“CHECK DRUM” L The drum cartridge is not inserted properly. Re-insert it correctly (page 10).<br />
“CHECK INSTALL INPUT<br />
TRAY #1”<br />
L The paper input tray is not installed correctly. Pull out the paper input tray<br />
and re-insert it.<br />
Note:<br />
L “#1”: Standard input tray<br />
L “#2”: Lower input tray<br />
L “#1+#2”: Standard input tray and lower input tray<br />
“CHECK PAPER” L The recording paper size setting and/or the loaded recording paper is not<br />
appropriate.<br />
– The recording paper size is not the same as the size selected for copy.<br />
– The recording paper size is not the same as the size selected when<br />
printing from the PC.<br />
– The recording paper size is not the same as the size selected for<br />
receiving a fax.<br />
Change the recording paper size setting (feature #380 on page 57 or<br />
feature #382 on page 57), and load the appropriate recording paper.<br />
“CHECK PICK UP INPUT<br />
TRAY #1”<br />
L Recording paper was not fed into the unit properly. Load the paper again<br />
(page 94).<br />
Note:<br />
L “#1”: Standard input tray<br />
L “#2”: Lower input tray<br />
“DIRECTORY FULL” L There is no space to store new items in the navigator directory. Erase<br />
unnecessary items (page 45).<br />
“DRUM LIFE LOW REPLACE<br />
SOON”<br />
L The drum is reaching the end of its life. Replace the drum cartridge as soon<br />
as possible.<br />
“EMAIL SIZE OVER” L When performing scan to email address, the total file size of scanned data<br />
exceeded the file size limitation. Divide the document into sections.<br />
“FAX IN MEMORY” L The unit has a document in memory. See the other displayed message<br />
instructions to print out the document. For fax memory capacity, see page<br />
99.<br />
L If the PC fax setting (feature #442 on page 62) is set to “ALWAYS”,<br />
– check the connection between the computer and the unit.<br />
– check that the computer is turned ON.<br />
L If the fax preview mode (feature #448 on page 53) is set to “ON”,<br />
– view, print or save the received fax documents, and then erase the<br />
unnecessary documents (page 53).<br />
– turn the setting to “OFF”. The fax documents stored in memory will be<br />
printed automatically.<br />
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