Training Program Worldwide Technical Training - Daimler

Chapter Technical Training
Department Diagnosis Engineering
Title T0010F • Passenger Cars • Mercedes-Benz Certified Diagnostic Technician • B, SL and
ML-Class • Further Training • Fly
Course Number T0010F-AA
Target group Diagnosis Technician
Objectives The participant can:
> Perform all the steps necessary when making initial contact with the customer and the
vehicle in a customer-friendly way
> Determine whether the customer complaint is possibly due to incorrect operation or is
indeed a feature of normal system operation
> Apply complaint analysis to help in creating a logical and understandable work
procedure
> Recognize complaints involving more than one system and properly process them
> Create practical documentation reflecting the scope of work involved
> Work through the testing, adjustment and repair measures as required for the defined
topics while observing the accident prevention regulations and manufacturer
specifications
> Describe and demonstrate the modifications and new features of the SL-Class (BR
231) / ML-Class (BR 166) in a customer-friendly way
Contents > Market launch of the new M270 engine and the dual clutch transmission in the B-Class
(BR 246)
> New SL-Class (BR 231) with modifications/new features compared to the predecessor
series
> ML-Class (BR 166) with modifications/new features compared to the predecessor
series (active roll control)
> Updated content will be provided to operations in the invitation e-mail
Mandatory prerequisite T0007F • Passenger Cars • Mercedes-Benz Certified Diagnostic Technician • Test • Go
T0098E • Passenger Cars • Market Launch of the B-Class (W246) • e-Training • Go
T0100E • Passenger Cars • Automatic Transmission (724.0) in the New B-Class (W246)
• e-Training • Run
T0469E • Passenger Cars • Market Launch of the SL-Class (R231) • e-Training • Go
This training/test has to be booked, before you are authorized to book the main training.
You´ll find a detailed description about the training, using the training code.
Training Depth Fly Method Theorie 20%, Practice80%
Note Preliminary training on the model series concerned is expected as a basic prerequisite.
Duration 2,0 days (per 8 hours)
Stand 08/2012 100