Training Program Worldwide Technical Training - Daimler

Chapter Technical Training
Department Mercedes-Benz Service24h
Title T0155F • Trucks • Mercedes-Benz Service24h Qualification Program • Go
Course Number T0155F-AA
Target group System Technician
Objectives The participant can:
> Locate technical defects on the vehicle
> Take the decision as to whether the repair can be done on site or in the service
operation
> Perform on-site repairs to the extent that they are technically feasible
> Take responsibility for ensuring the service quality in Service24h through professional
work and commitment
> Work within the Diagnosis Guidelines to communicate with the customer as required
by the situation and to find customer-oriented solutions to problems
Contents > Vehicle diagnosis: electrical system, chassis, engine, transmission
> Locating and correcting faults
> Special considerations of on-site work
Training Depth Go Method Theorie 20%, Practice80%
Duration 2,0 days (per 8 hours)
Stand 08/2012 17