Training Program Worldwide Technical Training - Daimler

Chapter Technical Training
Department Telecommunications
Title T0238F • Trucks, Vans • FleetBoard • Internet Application • Run
Course Number T0238F-AA
Target group Service Advisor
Objectives The participant can:
> Operate the telematics-supported fleet management system FleetBoard in a
competent manner
> Conduct troubleshooting via the Internet
> Advise the customer on service and maintenance
Contents > System description, scope of services and customer benefits offered by the system
> Using SPPS (online fixed-price calculator) with FleetBoard
> Components, installation locations and networking
> Services, servers, data flow
> FleetBoard diagnosis/troubleshooting via the Internet
> Reading out and interpreting data using FleetBoard
> Information on contact persons and a look ahead to future developments
Training Depth Run Method Theorie 50%, Practice50%
Note This training course is for operations looking to acquire certification as a FleetBoard
Premium Partner. The training focuses on uptime (TELEDIAGNOSIS) and maintenance
management.
Duration 1 day (per 8 hours)
Stand 08/2012 287