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WHO Guidelines on Hand Hygiene in Health Care - Safe Care ...

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PART III. PROCESS AND OUTCOME MEASUREMENT<br />

Table III.2.1<br />

Examples of quality <strong>in</strong>dicators which may be used <strong>in</strong> relati<strong>on</strong> to hand hygiene <strong>in</strong> health-care sett<strong>in</strong>gs<br />

(not <strong>in</strong>clud<strong>in</strong>g pre-surgical hand preparati<strong>on</strong>) (C<strong>on</strong>t.)<br />

Indicators* Measure opti<strong>on</strong>** Measure opti<strong>on</strong>** Suggested frequency**<br />

Process<br />

Correct answers by staff to a complete,<br />

standard list of knowledge questi<strong>on</strong>s <strong>on</strong><br />

hand hygiene<br />

Staff fully <strong>in</strong> compliance with <strong>in</strong>stituti<strong>on</strong>al<br />

hand hygiene policy<br />

<strong>Health</strong>care workers do not wear artificial<br />

f<strong>in</strong>ger nails or extenders<br />

<strong>Health</strong>care workers perform all three key<br />

hand hygiene procedures (hand wash<strong>in</strong>g,<br />

handrub, glove removal) correctly<br />

100% through zero random choice of x staff,<br />

overall and <strong>in</strong>dividual %s<br />

of knowledge<br />

100% through zero random choice of x staff,<br />

% of staff wear<strong>in</strong>g or not<br />

wear<strong>in</strong>g<br />

Bi-annually<br />

Quarterly/weekly<br />

<strong>Health</strong>care worker hand hygiene<br />

compliance with Five Moments<br />

<strong>Health</strong>care worker performance <strong>in</strong> relati<strong>on</strong> to<br />

correct technique for hand hygiene<br />

100% through zero % by ward/department Depends <strong>on</strong> score, aim<br />

annual or more frequently<br />

100% through zero % by ward/department Depends <strong>on</strong> score<br />

Volume of product usage (soap and alcoholbased<br />

handrub)<br />

Soap and alcohol-based handrubs are not<br />

used c<strong>on</strong>comitantly<br />

Mls per bed day<br />

random choice of x staff,<br />

% times used or not used<br />

c<strong>on</strong>comitantly<br />

Need to set benchmarks.<br />

Measure m<strong>on</strong>thly<br />

Quarterly/weekly<br />

Where alcohol-based handrubs are available<br />

antimicrobial soap is not <strong>in</strong> use<br />

Multimodal strategy implemented<br />

100% through zero % by ward/department Quarterly/weekly<br />

Annual<br />

Outcome<br />

Infecti<strong>on</strong> rates m<strong>on</strong>itored<br />

Transmissi<strong>on</strong> rates for epidemiological<br />

pathogens (<strong>in</strong>clud<strong>in</strong>g antibiotic resistant<br />

pathogens) m<strong>on</strong>itored<br />

Product tolerance and acceptability analysis<br />

Product cost comparati<strong>on</strong>s/benefit analysis<br />

As above<br />

M<strong>on</strong>thly/quarterly, if<br />

surveillance <strong>in</strong> place<br />

M<strong>on</strong>thly/quarterly if<br />

surveillance <strong>in</strong> place<br />

Annual<br />

Annual<br />

* Those <strong>in</strong> bold <strong>in</strong>dicate the first criteri<strong>on</strong> that should be c<strong>on</strong>sidered<br />

** The suggested measure opti<strong>on</strong>s are not based <strong>on</strong> evidence, but <strong>on</strong> expert c<strong>on</strong>sensus and local experiences<br />

1<br />

Where liquid soap not available<br />

2<br />

Where disposable towels not available measure availability of freshly laundered dry cloth towels<br />

167

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