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WHO Guidelines on Hand Hygiene in Health Care - Safe Care ...

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<str<strong>on</strong>g>WHO</str<strong>on</strong>g> GUIDELINES ON HAND HYGIENE IN HEALTH CARE<br />

System change<br />

Structural. As successful behavioural hand hygiene promoti<strong>on</strong><br />

programmes <strong>in</strong>duce <strong>in</strong>creased compliance, the c<strong>on</strong>venience<br />

and time-sav<strong>in</strong>g effects of cosmetically acceptable alcoholbased<br />

handrubs will prove of further benefit. However, <strong>in</strong>herent<br />

hand hygiene behaviour will always persist and will c<strong>on</strong>t<strong>in</strong>ue<br />

to require handwash<strong>in</strong>g with water and soap; hence, the<br />

accessibility of s<strong>in</strong>ks must still be carefully c<strong>on</strong>sidered.<br />

Philosophical. Heightened <strong>in</strong>stituti<strong>on</strong>al priority for hand<br />

hygiene will require that a decisi<strong>on</strong> be made, at least at the<br />

organizati<strong>on</strong>al level as for many social behaviours, as to whether<br />

these other promoti<strong>on</strong>al facets of hand hygiene are then<br />

supported by law or market<strong>in</strong>g. Rewards and/or sancti<strong>on</strong>s for<br />

acceptable or unacceptable behaviour may prove necessary<br />

and effective <strong>in</strong> both the short and l<strong>on</strong>g term, given both the<br />

durati<strong>on</strong> of pre-exist<strong>in</strong>g hand hygiene behaviour <strong>in</strong>appropriate<br />

to the health-care sett<strong>in</strong>g and its c<strong>on</strong>t<strong>in</strong>ued re<strong>in</strong>forcement <strong>in</strong><br />

the community. This approach has been successfully applied <strong>in</strong><br />

many countries to other public health issues such as smok<strong>in</strong>g<br />

and driv<strong>in</strong>g under the <strong>in</strong>fluence of alcohol, but further studies<br />

are necessary to assess its applicati<strong>on</strong> to hand hygiene<br />

promoti<strong>on</strong>. Alternatively, the philosophy of market<strong>in</strong>g may be<br />

c<strong>on</strong>sidered; such an approach takes particular c<strong>on</strong>siderati<strong>on</strong> of<br />

self-<strong>in</strong>terest, which may be extremely pert<strong>in</strong>ent given that selfprotecti<strong>on</strong><br />

c<strong>on</strong>t<strong>in</strong>ues to be the primary motivati<strong>on</strong>al force beh<strong>in</strong>d<br />

all hand hygiene practice. The value of active participati<strong>on</strong> at<br />

the <strong>in</strong>stituti<strong>on</strong>al level and its impact <strong>on</strong> HCWs’ compliance with<br />

hand hygiene have been dem<strong>on</strong>strated <strong>in</strong> several studies. 60,651,713<br />

18.2.3 Research implementati<strong>on</strong><br />

C<strong>on</strong>firmati<strong>on</strong> of behavioural determ<strong>in</strong>ants of hand hygiene <strong>in</strong> all<br />

other health-care occupati<strong>on</strong>al groups and <strong>in</strong> vary<strong>in</strong>g ethnic and<br />

professi<strong>on</strong>al groups is essential to ensure that these f<strong>in</strong>d<strong>in</strong>gs are<br />

c<strong>on</strong>stant and the implicati<strong>on</strong>s that flow from them are universally<br />

relevant.<br />

The impact <strong>in</strong> practice of each behavioural factor <strong>in</strong>fluenc<strong>in</strong>g<br />

hand hygiene must be carefully measured and c<strong>on</strong>sidered, so<br />

as to design cost-effective motivati<strong>on</strong>al programmes suitable for<br />

both high- and low-resource health-care sett<strong>in</strong>gs.<br />

Patterns of hand hygiene both <strong>in</strong> the community and <strong>in</strong> health<br />

care represent a complex, socially entrenched and ritualistic<br />

behaviour. It is thus not surpris<strong>in</strong>g that s<strong>in</strong>gle <strong>in</strong>terventi<strong>on</strong>s have<br />

failed to <strong>in</strong>duce a susta<strong>in</strong>ed improvement <strong>in</strong> HCW behaviour.<br />

Multi-level, multimodal and multidiscipl<strong>in</strong>ary strategies,<br />

resp<strong>on</strong>d<strong>in</strong>g to these behavioural determ<strong>in</strong>ants, would seem to<br />

hold most promise. 59,60,684,789<br />

88

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