HQ Pro-Stitcher User Manual - Handi Quilter

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the Design Library ‣ The current path is pointing to the wrong drive letter. 1BProblem/Symptom No Patterns or Folders show up in the Design Library ‣ The current path is pointing to the wrong drive letter. Jumps between repeated patterns ‣ When I use any of the “Repeat” options I get a jump between each pattern The HQ 24 Fusion often ends in the “Needle Down” position ‣ Jumps The between Needle Delay repeated setting patterns is too ‣ When low and I use should any be of the set “Repeat” to a options minimum I get of 750. a jump between each pattern The HQ 24 Fusion often ends in the “Needle Down” position ‣ The Needle Delay setting is too low and should be set to a minimum of 750. Make sure the USB Flash drive is plugged in securely to the HQ Pro‐Stitcher computer. Try pressing the “Back” button in the bottom left‐hand section of the screen in case the HQ Pro‐Stitcher’s path is looking for a folder that does not exist. Press “Back” until the current path reads “E:\” or the desired folder appears. 2BCorrective Measure Verify that the current path (located under the “Back” and “Options” buttons in the bottom left‐hand section of the design library screen) starts with “E:\”. If not, press the small black triangle to the left of the path window and select the “E:\” drive. If the Make current sure path the is USB already Flash set drive to “E:\”, is plugged try selecting securely the one to the of the HQ other Pro‐Stitcher available computer. drive letters to see if the USB flash drive has been identified with another letter. Try pressing the “Back” button in the bottom left‐hand section of the screen in case the The HQ patterns Pro‐Stitcher’s that come path pre‐loaded is looking on for the a folder Handi that Quilter does USB not Flash exist. drive Press are “Back” located until in the a folder current called path “Designs” reads “E:\” on the or the USB desired flash drive. folder If appears. the current path is pointing to the root of the USB stick (the current path shows “E:\”), there should be a yellow “Designs” Verify that folder the current on the path bottom (located left‐hand under side the of “Back” the screen. and “Options” Double‐tap buttons this folder in the to open bottom it left‐hand reveal section further of folders the design and patterns library screen) located starts within with those “E:\”. folders If not, on press the right. the small black triangle to the left of the path window and select the “E:\” drive. If the current path is already set to “E:\”, try selecting the one of the other available drive If letters there to continues see if the to USB be nothing flash drive showing has been up on identified the USB with Flash another drive, plug letter. it into a desktop or laptop computer and verify that the USB flash drive has the desired files on it. The If patterns the computer that come says pre‐loaded it wants to “reformat” on the Handi the Quilter flash drive USB Flash then the drive flash are drive located has in gone a folder bad called and will “Designs” need to on be the replaced. USB flash If it drive. opens If but the there current are path no files is pointing on the to flash the drive, root of contact the USB Handi stick Quilter (the current for replacement path shows files “E:\”), * . there should be a yellow “Designs” folder on the bottom left‐hand side of the screen. Double‐tap this folder to open *Handi it and Quilter reveal highly further recommends folders and backing patterns up all located pattern within files those on a home folders computer on the or another right. disk. When If there using continues the “Repeat” to be nothing functions, showing if the up start on and/or the USB stop Flash points drive, are plug within into the a block of desktop the pattern or laptop (i.e. computer they are not and located verify that the the left USB and flash right‐hand drive has sides the of desired the pattern files on block) it. If the and/or computer not at says the it same wants height, to “reformat” there will the be flash a jump drive between then the each flash repeat drive of has the pattern. gone bad This and can will be need corrected to be replaced. by selecting If it the opens “Point but to there Point” are box no files in the on “Repeat” the flash screen drive, contact prior to Handi pressing Quilter the appropriate for replacement “Repeat” files * . button. *Handi Quilter highly recommends backing up all pattern files on a home computer or another disk. Go to Setup ‐> Advanced ‐> Advanced Machine and press the number box under When “Time using Driver” the “Repeat” followed functions, by the version if the number start and/or in the stop bottom points left‐hand are within corner. the block A lot of the hidden pattern buttons (i.e. and they settings are not will located appear. at the On left the and right‐hand right‐hand side sides is a setting of the pattern titled block) “Needle and/or Delay.” not Tap at the the same number height, in this there box will to bring be a jump up the between number each pad and repeat enter of the pattern. “750.” Press This Back can be ‐> corrected Back to get by back selecting to the the Setup “Point menu. to Point” box in the “Repeat” screen prior to pressing the appropriate “Repeat” button. If changing that value helped, but did not completely resolve the problem, enter the value “1000” and try it again. Go to Setup ‐> Advanced ‐> Advanced Machine and press the number box under “Time in Driver” followed by the version number in the bottom left‐hand corner. A lot of hidden buttons and settings will appear. On the right‐hand side is a setting titled “Needle Delay.” Tap the number in this box to bring up the number pad and enter “750.” Press Back ‐> Back to get back to the Setup menu. If changing that value helped, but did not completely resolve the problem, enter the value “1000” and try it again. Page 82 HQ Pro-Stitcher User Manual
1BProblem/Symptom Error Messages ‣ Smart Quilt. Connection Error. Check cables, and restart Pro‐Stitcher. ‣ Smart Quilt. Oops! Pro‐Stitcher has lost communications with the motors. 2BCorrective Measure Check to make sure the USB cable from the computer to the black box behind the computer is plugged in properly. Also verify that the cables running from the black box down to the carriage motors are all connected and that the power cord is plugged in to the carriage power supply. Reboot the Pro‐Stitcher. It is likely that in this scenario the Shutdown button will not function and the system will remain locked after pressing “Reboot.” If this is the case, simply slide the power switch to the right to shut the computer down. Wait about 10 seconds after the computer shuts down, then slide the power switch to the right again to turn it on. Follow the instructions on the screen to re‐set the USB port. 1. Unplug the USB cable (the cable running from the bottom left‐hand side of the computer to the black box behind the computer). 2. Wait 10 seconds 3. Plug in the USB cable (make sure you put it back in the same USB port you removed it from or you may receive a “Connection Error” described above). 4. Wait 10 seconds (while Windows sets up the USB port) 5. Press “OK” If this occurs during stitching, the HQ Pro‐Stitcher should automatically enter the “Pause” screen. To resume stitching, back up and/or reposition as needed. Follow the instructions regarding the “Pause” screen to resume stitching again. ‣ “Buffer Underflow” If a message with the words “Buffer Underflow” appears while stitching, it is an indication that data is not getting to the motors quickly enough. This may be due to something in the computer tying up memory. Although it may be possible to resume quilting by simply pressing “OK,” it is best to cancel the current design stitch‐out, save the pattern, and re‐boot the computer. Use the “New Start Point” function if necessary to resume from where stitching was left off. www.HandiQuilter.com/ProStitcher Page 83
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HQ Pro-Stitcher ® The future of Qu
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Tutorials, Upgrades and What’s Ne
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Installation HQ 24 Fusion HQ 18 Ava
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Y-Rack Installation 1. Carefully la
Page 10 and 11:
Setting up the New Carriage 1. With
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6. The black cables attached to the
Page 14 and 15:
Computer/Touch Screen Monitor Assem
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6. Remove the computer from its pac
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HQ Pro-Stitcher Parts List for HQ S
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X-Rack Installation 1. Make sure th
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Y-Rack Installation 1. Carefully la
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The HQ Pro-Stitcher is an upgrade t
Page 26 and 27:
Setting Up the New Carriage 1. Remo
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7. Carefully lift the quilting mach
Page 30 and 31:
Computer/Touch Screen Monitor Assem
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7. Remove the computer from its pac
Page 34 and 35: Getting Started Setting up the HQ P
Page 36 and 37: HQ Pro-Stitcher Step-by-Step Instru
Page 38 and 39: Step 2: Viewing the Pattern and Mov
Page 40 and 41: Step 3: Setup Menu By pressing the
Page 42 and 43: Step 4: Manipulating the Pattern Qu
Page 44 and 45: 1. Enter the value of the desired p
Page 46 and 47: identify two points by which to cre
Page 48 and 49: What if the First Crop was Wrong?
Page 50 and 51: 3. If the patterns should be overla
Page 52 and 53: 1. • Determine Determine the area
Page 54 and 55: Step 5: Positioning the Pattern Aft
Page 56 and 57: Step 6: Quilting the Pattern Save t
Page 58 and 59: Start Quilting Press the “Start Q
Page 60 and 61: Auto Turned Off If the “Auto” b
Page 62 and 63: Press the right arrow from within t
Page 64 and 65: If the “Auto Find” option box i
Page 66 and 67: Reset Current Resume Postion After
Page 68 and 69: Clean System The “Clean System”
Page 70 and 71: 1. The line at the top center of th
Page 72 and 73: Folder Options Folder Options (Pres
Page 74 and 75: Manual/Channel This screen is inten
Page 76 and 77: Pause Record When finished, or if t
Page 78 and 79: HQ Pro-Stitcher Advanced Features A
Page 80 and 81: HQ Pro-Stitcher Advanced Features (
Page 82 and 83: 0BHQ ProStitcher Troubleshootin
Page 86 and 87: Procedure for Calibrating the Touch
Page 88 and 89: Warranty Warranty issues should, wh
Page 90 and 91: Warranty Claims Service under the a
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Page 97: Designed by a Quilter, for Quilters
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HQ Pro-Stitcher User Manual - Handi Quilter

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