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POST Message Description 20X A failure occurred during testing of the memory. This error can be caused by incorrectly installed memory, a failing DIMM, or a system-board failure. Action: 1. If you have added memory, see “Memory DIMM Options” on page 85 and Chapter 5, “Using the Configuration/Setup Utility Program” on page 41 to verify that the new memory is correct for your computer, and that it is installed and configured correctly. 2. Run the diagnostic programs to verify the problem. (See “IBM Enhanced Diagnostics” on page 126 for information about diagnostic programs provided with your computer.) If the problem cannot be isolated and corrected, have the computer serviced. 301 303 A failure occurred during testing of the keyboard and keyboard controller. These error messages also might be accompanied by continuous beeping. Action: Ensure that: 1. Nothing is resting on the keyboard and pressing a key. 2. No key is stuck. 3. The keyboard cable is securely attached to the keyboard connector on the computer. (For the location of the keyboard connector, refer to Chapter 2, “Setting Up Your Computer” on page 5.) Note: If you have just connected a new mouse or other pointing device, turn off the computer and disconnect that device. Wait at least 5 seconds, and then turn on the computer. If the error message goes away, replace the device. If the error message remains, have the keyboard and cable or the computer serviced. 601 A failure occurred during testing of the diskette drive and diskette-drive controller. This error can be caused by a loose or incorrectly connected cable, a failing drive, or a failing system board. Note: The computer can be used, but one or more diskette drives might not work. Action: Verify that all diskette drive cables are properly installed and securely connected. Running the diagnostic programs might isolate the diskette drive that failed, but you must have your computer serviced. (See “IBM Enhanced Diagnostics” on page 126 for information about diagnostic programs provided with your computer.) 602 The computer is not able to start the diskette in the drive. The diskette might be damaged or formatted incorrectly. Action: Try another startable diskette that is formatted correctly and is in good condition. (For information and instructions on formatting diskettes, refer to Understanding Your IntelliStation E Pro and your operating-system documentation.) If this does not correct the problem, have the computer serviced. 102 Using Your IntelliStation E Pro
POST Message Description 604 A failure occurred during the testing of a diskette drive. Action: 1. Verify that the Configuration/Setup Utility program correctly reflects the type of diskette drive you have installed. (For instructions on using the Configuration/Setup Utility program, refer to Chapter 5, “Using the Configuration/Setup Utility Program” on page 41.) 2. Run the diagnostic programs. (See “IBM Enhanced Diagnostics” on page 126 for information about diagnostic programs provided with your computer.) 3. If the diagnostic programs detect a failure, replace the diskette drive. If the problem cannot be isolated and corrected, have the computer serviced. 662 A diskette drive configuration error occurred. Action: 1. Verify that the Configuration/Setup Utility program correctly reflects the number of diskette drives you have installed. (For instructions on using the Configuration/Setup Utility program, refer to Chapter 5, “Using the Configuration/Setup Utility Program” on page 41.) 2. If you installed or removed a diskette drive, you must save the new configuration in the Configuration/Setup Utility program. Refer to the Important text box on page 44 for further information and instructions on saving the configuration. Run the diagnostic programs. If this does not correct the problem, have the computer serviced. 1762 A hard disk configuration error occurred. Action: 1. Verify that the Configuration/Setup Utility program correctly reflects the number of hard disk drives you have installed. (For instructions on using the Configuration/Setup Utility program, refer to Chapter 5, “Using the Configuration/Setup Utility Program” on page 41.) 2. If you added or removed a hard disk drive, you must save the new configuration in the Configuration/Setup Utility program. Refer to the Important text box on page 44 for further information and instructions on saving the configuration. If the problem cannot be isolated and corrected, have the computer serviced. Chapter 8. Solving Problems 103
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IntelliStation E Pro User Guide Pro
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Note Before using this information
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Video Device Drivers . . . . . . .
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Getting Help Online . . . . . . . .
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Danger To avoid a shock hazard, do
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Related Information The following d
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xii Using Your IntelliStation E Pro
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Features at a Glance For a list of
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Euro Sign Support Information The E
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Connecting Cables 6 Using Your Inte
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Turning on Power Turn on the monito
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Glare and Lighting Position the mon
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� Diskette Eject Button: Push thi
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No IP address found for DHCP or BOO
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Settings that Affect the Startup Pr
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Using Mouse Features The mouse supp
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Using a CD-ROM Drive All IntelliSta
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Loading a CD into a Vertically Posi
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� To load a CD into a CD-ROM with
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Using Video Features Your computer
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Using System-Management Features No
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DMI BIOS The BIOS (basic input outp
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� Desktop Management (DM) BIOS 2.
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Important Record the serial number
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There is an extra measure of protec
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Erasing a Lost or Forgotten Adminis
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40 Using Your IntelliStation E Pro
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Starting and Using the Program To s
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In the Configuration/Setup Utility
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Instructions for Most Frequently Us
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Off In password prompt Off mode (so
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the system board. Refer to “Erasi
Page 66 and 67: Important Information If you have s
Page 68 and 69: Deleting an Administrator Password:
Page 70 and 71: Setting Remote Administration Enabl
Page 72 and 73: - Disable: In this mode, the monito
Page 74 and 75: Configuration/Setup Utility Options
Page 76 and 77: Devices and I/O Ports If you select
Page 78 and 79: Item Description Video Setup Video
Page 80 and 81: Item Description Keyboardless Opera
Page 82 and 83: Item Description Secure IDE Devices
Page 84 and 85: Item Description PCI Control PCI Pa
Page 86 and 87: Item Description DMA Resources The
Page 88 and 89: Item Description Automatic Power On
Page 90 and 91: To Configure Select Comments Serial
Page 92 and 93: To clean the screen surface, wipe i
Page 94 and 95: 3. Shut down the operating system a
Page 96 and 97: Electrical Safety CAUTION: Electric
Page 98 and 99: Available Options Following are som
Page 100 and 101: Locating Components The following i
Page 102 and 103: Identifying Parts on the System Boa
Page 104 and 105: Disconnecting Cables and Removing t
Page 106 and 107: 5 Lift the back edge and slide the
Page 108 and 109: The following tools are available t
Page 110 and 111: 2. If you have set a power-on passw
Page 112 and 113: POST Message Charts The computer mi
Page 114 and 115: POST Message Description 164 A chan
Page 118 and 119: POST Message Description 178X A fai
Page 120 and 121: POST Message Description 1802 A PCI
Page 122 and 123: POST Message Description 1880 A Plu
Page 128 and 129: POST Beep Codes One beep and the ap
Page 130 and 131: Troubleshooting Charts You can use
Page 132 and 133: Monitor Problems Action Wavy, unrea
Page 134 and 135: Monitor Problems Action Blank scree
Page 136 and 137: Memory Problems Action The amount o
Page 138 and 139: Parallel Port Problems Parallel por
Page 140 and 141: IBM Enhanced Diagnostics IBM provid
Page 142 and 143: CoSession Remote CoSession Remote i
Page 144 and 145: 130 Using Your IntelliStation E Pro
Page 146 and 147: � IBM Hardware Repair - If the pr
Page 148 and 149: - In Vancouver, call 604-664-6464.
Page 150 and 151: Getting Help by Telephone During th
Page 152 and 153: � In Australia and New Zealand, c
Page 154 and 155: Warranty upgrades in the U.S. inclu
Page 156 and 157: Device Records Use the following ta
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Page 160 and 161: The following figure illustrates th
Page 162 and 163: Other error messages that might occ
Page 164 and 165: Error Code Description M31 TFTP can
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IBM Statement of Limited Warranty f
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Production Status Each IBM Machine
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Items Not Covered by Warranty IBM d
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Part 2 - Worldwide Country-Unique T
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IRELAND: Extent of Warranty: The fo
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Notices References in this publicat
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Electronic Emission Notices Federal
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Power Cord Notice For your safety,
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168 Using Your IntelliStation E Pro
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circulation, air 10 cleaning compac
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Matrox Millennium II AGP graphics a
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starting computer 13 startup sequen
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