TO LORD
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'<br />
, ow<br />
1<br />
very<br />
i<br />
indled. Flexibility, il a manager wishes to<br />
tain a young person's career interest in<br />
ihibition,<br />
is vital, and it ought to become a<br />
.hi with which a manager is familiar.<br />
Once a pei son goes on your payroll, it is<br />
irise business move to chat with that perm<br />
on a regular hasis. How is the job goig?<br />
Can it be improved as far as manage-<br />
,eiit application is concerned? Are there<br />
n good ideas to make the job more prolicide?<br />
What has a patron said lately that<br />
i. ,\ contribute to more business-building<br />
>r the theatre? Making an individual feel<br />
e or she is part of a team can be reflected<br />
i a more spirited and enthusiastic staff OUtiok.<br />
Attentive<br />
Managing<br />
On a busy weekend night, the attentive<br />
leatre manager takes time to get behind<br />
le counter at<br />
the refreshment stand to help<br />
ut at peak customer moments, asking the<br />
ashier .i<br />
if there is enough money—small<br />
ange and bills—with which to handle<br />
jade. This should be done, it ought to be<br />
mphasized, without the attendant having to<br />
..•quest it. The manager also should stroll<br />
(own the aisles, making mental notes of<br />
ow well customers are being treated. In<br />
ssence, he or she should be maintaining a<br />
igh profile, should be making the manaerial<br />
presence known. In so doing, there<br />
/ill<br />
be created a much appreciated image of<br />
jteam" effort.<br />
,<br />
Objectivity is the name of the game.<br />
jJever talk down to staffers, regardless of<br />
many pressing problems are at hand.<br />
..isten and observe, responding when somehing<br />
is out of line. Treating your employees<br />
s a team is not a sometimes thing— it is<br />
nandatory for successful and progressive<br />
heatre management.<br />
Alert,<br />
Person Is<br />
Adaptable<br />
Good<br />
Manager Stock<br />
IVlaintain. as defined by the<br />
American College Dictionary," means to<br />
teep in existence, preserve, retain, et al,<br />
ind alludes to capability in terms of the<br />
quality of being capable of a quality that<br />
an be developed or used, competent, able.<br />
Nobody becomes an overnight expert in<br />
;mything—despite what has been said,<br />
writen<br />
or demonstrated through recorded time.<br />
Nobody can rightfully claim expertise in<br />
component of a given field, industry,<br />
profession or craft. It follows, certainly.<br />
hat the novice, the aspirant, can be all too<br />
easily overwhelmed by what has to be ab-<br />
'•orbed. what has to be remembered. The<br />
pne-step-at-a-time concept has proved work-<br />
'ble in the past; it can work indeed today!<br />
It goes without saying, moreover, that<br />
;very working cinema manager in the U.S.,<br />
Canada and elsewhere had to break into<br />
nis or her niche in some way—as doormen.<br />
Con l in ued on /»«,?