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TO LORD

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'<br />

, ow<br />

1<br />

very<br />

i<br />

indled. Flexibility, il a manager wishes to<br />

tain a young person's career interest in<br />

ihibition,<br />

is vital, and it ought to become a<br />

.hi with which a manager is familiar.<br />

Once a pei son goes on your payroll, it is<br />

irise business move to chat with that perm<br />

on a regular hasis. How is the job goig?<br />

Can it be improved as far as manage-<br />

,eiit application is concerned? Are there<br />

n good ideas to make the job more prolicide?<br />

What has a patron said lately that<br />

i. ,\ contribute to more business-building<br />

>r the theatre? Making an individual feel<br />

e or she is part of a team can be reflected<br />

i a more spirited and enthusiastic staff OUtiok.<br />

Attentive<br />

Managing<br />

On a busy weekend night, the attentive<br />

leatre manager takes time to get behind<br />

le counter at<br />

the refreshment stand to help<br />

ut at peak customer moments, asking the<br />

ashier .i<br />

if there is enough money—small<br />

ange and bills—with which to handle<br />

jade. This should be done, it ought to be<br />

mphasized, without the attendant having to<br />

..•quest it. The manager also should stroll<br />

(own the aisles, making mental notes of<br />

ow well customers are being treated. In<br />

ssence, he or she should be maintaining a<br />

igh profile, should be making the manaerial<br />

presence known. In so doing, there<br />

/ill<br />

be created a much appreciated image of<br />

jteam" effort.<br />

,<br />

Objectivity is the name of the game.<br />

jJever talk down to staffers, regardless of<br />

many pressing problems are at hand.<br />

..isten and observe, responding when somehing<br />

is out of line. Treating your employees<br />

s a team is not a sometimes thing— it is<br />

nandatory for successful and progressive<br />

heatre management.<br />

Alert,<br />

Person Is<br />

Adaptable<br />

Good<br />

Manager Stock<br />

IVlaintain. as defined by the<br />

American College Dictionary," means to<br />

teep in existence, preserve, retain, et al,<br />

ind alludes to capability in terms of the<br />

quality of being capable of a quality that<br />

an be developed or used, competent, able.<br />

Nobody becomes an overnight expert in<br />

;mything—despite what has been said,<br />

writen<br />

or demonstrated through recorded time.<br />

Nobody can rightfully claim expertise in<br />

component of a given field, industry,<br />

profession or craft. It follows, certainly.<br />

hat the novice, the aspirant, can be all too<br />

easily overwhelmed by what has to be ab-<br />

'•orbed. what has to be remembered. The<br />

pne-step-at-a-time concept has proved work-<br />

'ble in the past; it can work indeed today!<br />

It goes without saying, moreover, that<br />

;very working cinema manager in the U.S.,<br />

Canada and elsewhere had to break into<br />

nis or her niche in some way—as doormen.<br />

Con l in ued on /»«,?

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