2013-vinci-annual-report

Profile VINCI Autoroutes designs, builds, finances and operates 4,386 km of motorways under
concession in France. Every day, it carries over 2 million customers on the networks of its four
concession operating companies: ASF, Cofiroute, Escota and Arcour.
Guided by its uncompromising commitment to full and satisfactory execution of the public service
missions that the state entrusts to it through concession contracts, VINCI Autoroutes harnesses the
energy of all its employees to continuously improve customer service. This has led to a service
contract encompassing 32 commitments relating to customer information, assistance, safety,
environmental protection and the attractiveness of rest and service areas.
VINCI Autoroutes has invested €8.1 billion in its infrastructure since 2006, including €7.3 billion in
building the A28, A85 and A89 and widening the A8, A9, A10, A50 and A63, as provided for in its
master plans. This figure also included €750 million to improve the environmental performance of
its networks under the green motorway package, in return for a one-year extension of its concession
contracts.
In line with the same contractual approach, VINCI Autoroutes will be investing almost €2 billion in a
motorway stimulus plan, which was still the subject of talks with the French government at end 2013.