Installation and User's Guide - Services and Support

IBM ConfidentialUser responseEnsure that the databases are dismounted and enter the command again.ACN5070W: The Directory Service is not running. The Directory willnot be backed up.ExplanationA request was made to backup the Directory service. However, the Directoryservice needs to be running in order to do the backup.System actionProcessing ends.User responseStart the Directory service and enter the backup command again.ACN5071W: The Information Store is not running. The InformationStore will not be backed up.ExplanationA request was made to backup the Information Store. However, the InformationStore needs to be running in order to do the backup.System actionProcessing ends.User responseStart the Information Store and enter the backup command again.ACN5072W: Databases in storage group aredismounted -- skipping.ExplanationA request was made to backup a set of storage groups. However, some databasesin this storage group are not mounted. All of the databases need to be mounted inorder to backup this storage group.System actionProcessing continues, but dismounted databases are skipped.User responseEnsure that all of the databases are mounted in the storage group and start thebackup for the storage group again.Appendix E. Data Protection for Exchange Messages 177