Installation and User's Guide - Services and Support

IBM ConfidentialACN5814E: Invalid command. Data Protection for Exchange does notsupport OFFLOAD with the specified backup destination.ExplanationThe OFFLOAD option was specified with an unsupported backup destination.Data Protection for Exchange only supports offload with a backup destination ofTSM.System actionThe backup operation is canceled.User responseRetry the VSS offloaded backup operation specifying a backup destination of TSM.ACN5815E: The VSS operation failed with rc = returncode.ExplanationThere was a failure when Data Protection for Exchange performed the VSSoperation.System actionThe VSS operation stops.User responseVerify that the Client Acceptor Daemon (CAD) is installed, configured, andrunning properly on the machine. Retry the operation. If the error persists, contactyour service representative.ACN5816E: Data Protection for Exchange is not able to run VSSoperations. You must be running Exchange Server 2003 (or later) andhave the MS Exchange VSS license file (acsexc.lic) installed.ExplanationIn order to perform VSS operations, Data Protection for Exchange verifies that theExchange Server level is at least Exchange Server 2003 and that the Tivoli StorageManager for Advanced Copy Services - MS Exchange VSS Integration Module isinstalled. If the Tivoli Storage Manager for Advanced Copy Services - MSExchange VSS Integration Module is installed, there will be a license file, acsexc.lic,in the Data Protection for Exchange installation directory.System actionThe operation stops.Appendix E. Data Protection for Exchange Messages 195