Installation and User's Guide - Services and Support

IBM ConfidentialQuery Exchange optional parameters . . . . .64Query Exchange Example 1 . . . . . . . .66Query Exchange Example 2 . . . . . . . .66Query Exchange Example 3 . . . . . . . .67Query TDP command . . . . . . . . . . .68Query TDP syntax . . . . . . . . . . .68Query TDP optional parameters . . . . . .68Query TDP Example . . . . . . . . . .69Query TSM command . . . . . . . . . . .70Query TSM syntax . . . . . . . . . . .70Query TSM positional parameters . . . . . .71Query TSM optional parameters . . . . . .71Query TSM Example 1 . . . . . . . . .74Query TSM Example 2 . . . . . . . . .74Backup Command . . . . . . . . . . . .75Backup syntax . . . . . . . . . . . .76Backup positional parameters . . . . . . .77Backup optional parameters . . . . . . . .78Backup Example 1 . . . . . . . . . . .82Backup Example 2 . . . . . . . . . . .82Backup Example 3 . . . . . . . . . . .83Backup Example 4 . . . . . . . . . . .83Backup Example 5 . . . . . . . . . . .84Restore command . . . . . . . . . . . .84VSS restore considerations . . . . . . . .86Restore syntax . . . . . . . . . . . .86Restore positional parameters . . . . . . .87Restore optional parameters . . . . . . . .88Restore Example 1 . . . . . . . . . . .94Restore Example 2 . . . . . . . . . . .94Restore Example 3 . . . . . . . . . . .95Restore Example 4 . . . . . . . . . . .95Restorefiles command . . . . . . . . . . .96Restorefiles syntax . . . . . . . . . . .97Restorefiles positional parameters . . . . . .97Restorefiles optional parameters . . . . . .98Restorefiles Example 1 . . . . . . . . . 101Restorefiles Example 2 . . . . . . . . . 102Restorefiles Example 3 . . . . . . . . . 102Changetsmpassword command . . . . . . . 103Changetsmpassword syntax . . . . . . . 103Changetsmpassword positional parameters . . 103Changetsmpassword optional parameters . . . 104Changetsmpassword Example . . . . . . . 105Set command . . . . . . . . . . . . . 106Set syntax . . . . . . . . . . . . . 106Set positional parameters . . . . . . . . 106Set optional parameters . . . . . . . . . 109Set Example . . . . . . . . . . . . .110Help command . . . . . . . . . . . . .110Help syntax . . . . . . . . . . . . .110Help optional parameters . . . . . . . .110Help Example 1 . . . . . . . . . . . 111Help Example 2 . . . . . . . . . . .113Chapter 6. Using the Tivoli StorageManager scheduler . . . . . . . . . 115Example Procedure . . . . . . . . . . .115On the Tivoli Storage Manager server . . . .116On the Exchange Server . . . . . . . . .117Scheduler considerations . . . . . . . . . 120Appendix A. Quick configuration(Legacy) . . . . . . . . . . . . . 123Appendix B. Frequently askedquestions . . . . . . . . . . . . . 125Appendix C. Silent installation . . . . 131Installing with the Setup Program (setup.exe) . . 133Creating batch files . . . . . . . . . . 134Installing with MSI (msiexec.exe) . . . . . . . 134Installation problems: capturing a log of theinstallation . . . . . . . . . . . . . . 135Creating the package on a cd or a file server . . . 135Creating a silent install package . . . . . . 135Playing back the silent installation . . . . . . 135Setup error messages . . . . . . . . . . . 136Appendix D. Advanced restoreprocedures . . . . . . . . . . . . 137Complete Restore or Replacement . . . . . . 137Individual Mailbox Restore . . . . . . . . . 137Exchange 2003 Recovery Storage Group . . . . 138Requirements . . . . . . . . . . . . 138Procedure . . . . . . . . . . . . . 138Appendix E. Data Protection forExchange Messages . . . . . . . . 139ACN0003S: An internal processing error hasoccurred. . . . . . . . . . . . . . . . 139ACN0004E: An unknown error has been detected. 139ACN0005E: Out of memory. Stop other processesand try the operation again. . . . . . . . . 139ACN0053E: License file (licensefile) could not beopened. . . . . . . . . . . . . . . . 139ACN0054E: Read failure on license file (licensefile). 140ACN0055E: Write failure on license file (licensefile). 140ACN0056E: Data in the license file (licensefile) is notin a valid format. . . . . . . . . . . . . 140ACN0057E: The checksum in the license file(licensefile) does not match the license string text. . 141ACN0058E: The ’Try and Buy’ license has expired. 141ACN0100E: Incomplete command: . . . . . . 141ACN0101E: Invalid argument: . . . . . . . 141ACN0102E: Invalid command: . . . . . . . 142ACN0103E: Invalid option for the specifiedcommand: . . . . . . . . . . . . . . 142ACN0104E: Invalid option: . . . . . . . . 142ACN0105E: Missing argument: . . . . . . . 142ACN0132W: Tracing could not be started.Processing will continue. . . . . . . . . . 143ACN0133W: Could not locate installation directory.Attempting to continue... . . . . . . . . . 143ACN0134W: Could not locate log directory.Processing will continue... . . . . . . . . . 143ACN0150I: Operation canceled by user. . . . . 144ACN0151E: Errors occurred while processing therequest. . . . . . . . . . . . . . . . 144ACN0152I: Performance stats: seconds secondsspent in apicall API calls . . . . . . . . . . 144iv Storage Manager for Mail 5.5: Data Protection for Microsoft Exchange Server Installation and User’s Guide