Installation and User's Guide - Services and Support

IBM ConfidentialACN5240E: Unable to retrieve the database information.ExplanationAn attempt was made to retrieve the database information for the storage group ofthe Microsoft Exchange Server. This attempt failed.System actionProcessing ends.User responseEnsure that the Microsoft Exchange Server is running properly.ACN5241E: The Microsoft Exchange Information Store is currently notrunning.ExplanationAn attempt was made to retrieve the Microsoft Exchange Server information. Thisattempt failed.System actionProcessing ends.User responseIn order to retrieve the Microsoft Exchange Server information, the MicrosoftExchange Information Store needs to be running. Start this service to get therequested information.ACN5301E: Unable to get the value for the Organization from theregistry.ExplanationAn attempt was made to read the registry to determine the organization for theMicrosoft Exchange Server. This attempt failed.System actionProcessing ends.User responseDetermine if there is a problem with the registry or ensure that the MicrosoftExchange Server is installed properly.Appendix E. Data Protection for Exchange Messages 183