As part of our commitment to rehabilitation of offenders, the ...

Strategies Outputs
Service
delivery
indicators
Capacity concerns
in respect
of critical service
delivery areas
Actual performance against target
Target Actual
Capacity concerns in
respect of critical service
delivery areas
See A.3.1 above
Measurable objective A.4: To ensure effective Knowledge Management through improved information
management systems, information communication technology solutions, and services in order to
ensure information driven decision-making
Strategies Outputs
Strategy A.4.1:
Management of
and access to
management
information
Accessible
information in
appropriate form
for various role
players in DCS,
information driven
decision
making and
effective control
of record
management
Service delivery
indicator
Increase by 100%
in Directorates
with accurate,
up-to-date, web
based information
system
MIS, databases
Updated Information
Management
Plan to inform IT
systems
Implementation
of record
management plan
and compliance
Increased information
on intranet,
internet, in web
based information
systems and
in MIS based on
business needs as
outlined in the
MISP 2007/08
Survey reports
on management
information
access and usage
Implementation
of an Integrated
Multi-year
Resource Centre
and Libraries Plan
•
•
•
•
•
•
•
•
•
•
•
•
•
•
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Actual performance
•
Ten out of the eleven data bases (90, 9%) that were
identified are operational and being maintained on the
DCS portal.
The Information Management Plan is continuously
updated through user requirement specification and
operational user forum sessions.
28 User requirement specification sessions were
conducted. The following user needs were identified
per directorate: parole releases, Lesedi III, Head of
Correctional Centres, and skills development.
Deputy information officers have been trained by the
South African Human Rights Commission.
The annual PAIA section 32 report has been submitted
to the Commission as required.
The electronic document management system phase
1(the analysis phase) has been completed.
The records management audit has been completed.
In addressing service delivery information needs
65 customised management reports were made
accessible on the MIS.
In addition 11 customised PERSAL reports were also
created.
Code Enforcement system (Lesedi II) and Skills Development
operational system were implemented.
According to utilisation report of the MIS a total of
12156 enquiries for reports were made.
Of this 34% enquiries were for management and customized
management reports. 29% focused on other
service delivery information reports. The remaining
37% utilisation was for entry level enquiries.
The development of an Integrated Multi-Year-Plan that
will inform both offenders and personnel operations is
in process.
The National Steering Committee for the development
of information resource centres and libraries has been
established.
The establishment of resource centres in the regions
has started with Information Communication Technologies
(ICT) distributed to pilot sites.
DCS Annual Report 2007/08 37