As part of our commitment to rehabilitation of offenders, the ...

Strategies Outputs
Strategy A.7.7:
Ensure framework
for improvement
of management
of priority projects
within DCS
Strategy A.7.8:
Ensure
coordination of
implementation
at Centres of
Excellence
Ensure delivery on
priority projects
Aligned and
coordinated
activities around
Centres of
Excellence
Service Delivery
Indicator
Project initiation,
implementation
and finalisation
Improved
governance
structures
to ensure
coordination of
implementation of
all head office and
regional initiatives
at Centres of
Excellence (CoE).
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Actual Performance
Project management support and coordination provided
to 8 strategic projects.
Project Management framework and reporting system
developed and approved as a working document.
Project management training undertaken for personnel
involved in 8 strategic projects.
ICT capacity for project management coordination
developed.
The National Steering Committee was formalised and
members appointed by the National Commissioner. It
met on 2 occasions and finalised the following documents:
The Integrated Project Plan; Integrated reporting
format for monthly reporting; Matrixes have been
developed for all core business areas, and were used
for monitoring progress on implementation.
The National CoE Project Team was formalised and all
members appointed in writing.
Regional CoE Steering Committees were established
on all organisational levels in order to oversee the
implementation, manage and coordinate processes
and also the facilitate adherence to and compliance
with guiding documentation and procedures.
The National CoE Project Team met on a monthly
basis.
The CoE Home page was launched at the beginning
of Corrections Week in October and turned out to be
an excellent marketing tool. The site was visited by
members of the public, family members of offenders,
NGOs and a range of service providers.
An abridged version of the MIS information related to
a specific CoE was developed and installed on the
computer of the Head of that Centre. 30 CoE’s have
been completed.
This system enables the HCC to log on to the MIS
and immediately access information on admissions,
transfers and lock-up statistics. This has proved to be
a useful management tool.
The same MIS information has also been linked to
6 CoE Home Page sites, and is accessible via the
internet and intranet. An upgrade project is underway
to populate the MIS information to all the remaining 30
sites.
During July 2007 a decision was taken to confirm one
Community Corrections Office with which the CoE
interacts most, as a CoE. This decision is in line with
the 9 phase approach of the Offender Rehabilitation
Path. A project is underway to add the CoE Community
Corrections sites to the CoE Home Page.
A Service Delivery Innovation Portal was established
and related documents are uploaded on a regular
basis.
CoE as pilot sites for departmental projects:
- CoE, one per region, have been identified as pilot
sites for the National Contact Centre Project- to
test the functionalities of the new system, including
video conferencing.
- CoE, one per region, are being used as pilot sites
for the monitoring of the implementation of the
Correctional Services Act.
DCS Annual Report 2007/08 45