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Strategies Outputs<br />

Strategy A.7.3:<br />

Development<br />

and updating <strong>of</strong><br />

Service Delivery<br />

Improvement Plan<br />

in compliance<br />

with DPSA<br />

requirements<br />

Strategy A.7.4:<br />

Develop an<br />

effective<br />

Moni<strong>to</strong>ring and<br />

Evaluation System<br />

for DCS<br />

Strategy A.7.5:<br />

Enhance measures<br />

<strong>to</strong> mitigate<br />

significant and<br />

prioritised risk in<br />

DCS<br />

Strategy A.7.6:<br />

Appropriate<br />

operational<br />

management<br />

coordination<br />

within DCS<br />

44 DCS Annual Report 2007/08<br />

Improved service<br />

delivery <strong>to</strong> clients<br />

<strong>of</strong> DCS<br />

Improved ability <strong>to</strong><br />

report on delivery<br />

on strategic plan<br />

<strong>of</strong> DCS, and <strong>to</strong><br />

utilise delivery<br />

information for<br />

decision making<br />

purposes<br />

Reduce number<br />

<strong>of</strong> significant and<br />

prioritised risk and<br />

reduced risk levels<br />

in DCS<br />

Enhanced<br />

operational<br />

delivery and<br />

accountability<br />

Service Delivery<br />

Indica<strong>to</strong>r<br />

Develop and<br />

implement SDIP<br />

Develop and<br />

implement <strong>the</strong><br />

Moni<strong>to</strong>ring and<br />

Evaluation System<br />

Convening <strong>of</strong> Annual<br />

Risk <strong>As</strong>sessment<br />

meetings<br />

and effective and<br />

significant Prioritised<br />

Risk Mitigation<br />

Moni<strong>to</strong>ring by<br />

Risk Management<br />

Committee<br />

Tabling <strong>of</strong> Risk<br />

mitigation Reports<br />

at EMC<br />

Risk Moni<strong>to</strong>ring<br />

within all Branches<br />

and by all<br />

supervisors<br />

Mechanism<br />

developed and<br />

available<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

Actual Performance<br />

Consultative sessions were held with all Regions and<br />

Head Office <strong>to</strong> determine areas <strong>of</strong> service delivery<br />

improvement.<br />

The SDIP was compiled and submitted <strong>to</strong> <strong>the</strong><br />

De<strong>part</strong>ment <strong>of</strong> Public Service and Administration.<br />

Moni<strong>to</strong>ring, evaluation and reporting (MER) policy has<br />

been drafted.<br />

Logic Model And Suite Of Indica<strong>to</strong>rs - Version 3<br />

<strong>of</strong> logic model with outcomes, outputs, activities<br />

developed.<br />

Budget Programme Optimisation – plan for addressing<br />

process developed and work begun.<br />

Validation Of Data Related To Indica<strong>to</strong>rs – work begun<br />

in relation <strong>to</strong> indica<strong>to</strong>rs developed and integrated in<strong>to</strong><br />

ENE.<br />

Management Information System (MIS) Refining<br />

- alignment <strong>of</strong> MIS <strong>to</strong> performance indica<strong>to</strong>rs as basis<br />

for work stream.<br />

MISP Solution 4: Strategic Planning & Corporate<br />

Performance Management System – business case<br />

developed, is dependent on completion <strong>of</strong> logic model<br />

and performance indica<strong>to</strong>rs.<br />

Legislation Moni<strong>to</strong>ring Tool – Project on moni<strong>to</strong>ring<br />

implementation <strong>of</strong> Correctional Services Act in<br />

<strong>part</strong>nership with <strong>the</strong> Open Society Foundation is<br />

integrated in<strong>to</strong> MER Project.<br />

Management Information Centre (MIC) Facility – work<br />

has begun on establishing <strong>the</strong> physical MIC space;<br />

initial s<strong>our</strong>cing <strong>of</strong> quarterly and trend reports has been<br />

initiated.<br />

Annual Risk <strong>As</strong>sessment convened in August and<br />

Corporate Risk Pr<strong>of</strong>ile for 2008/09 approved by<br />

National Commissioner.<br />

Quarterly Risk Mitigation Reports tabled at each<br />

EMC and report on risk management made at Audit<br />

Committee meetings.<br />

Risk Moni<strong>to</strong>ring within all Branches and by all<br />

supervisors is managed through <strong>the</strong> KRA on<br />

risk management and performance assessment<br />

processes.<br />

A Framework for risk management developed and<br />

submitted <strong>to</strong> all Branches.<br />

Regional Commissioners’ Forum, convened by<br />

National Commissioner, is established and fully<br />

functional.<br />

Planning and reporting processes reviewed <strong>to</strong> place<br />

greater emphasis on operational management and<br />

delivery.

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