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SCOPA, fifth report<br />

<strong>of</strong> 2008.<br />

SCOPA, fifth report<br />

<strong>of</strong> 2008.<br />

88 DCS Annual Report 2007/08<br />

Medical<br />

expenditure.<br />

Recommendations:<br />

(a) detailed information on continuing members is requested on an<br />

annual basis<br />

(b) measures are put in place <strong>to</strong> verify that members are still alive<br />

(c) invoices and supporting documents are verified before payments are<br />

made<br />

(d) Money paid <strong>to</strong> medical aid on behalf <strong>of</strong> deceased members is paid<br />

back <strong>to</strong> <strong>the</strong> de<strong>part</strong>ment and disciplinary action is taken against<br />

employees in cases where corruption or negligence is proven.<br />

Status:<br />

(a) Life certificates are now being requested annually from <strong>the</strong> continuation<br />

members. The de<strong>part</strong>ment has managed <strong>to</strong> secure a private bag<br />

that will receive all correspondence dealing with medical aid issues.<br />

(b) A database, linked with <strong>the</strong> De<strong>part</strong>ment <strong>of</strong> Home Affairs’ database,<br />

has been developed <strong>to</strong> enable DCS <strong>to</strong> receive regular updates on <strong>the</strong><br />

status <strong>of</strong> <strong>the</strong> continuation members. The process whereby verified<br />

information is captured on <strong>the</strong> said database had already begun.<br />

(c) Various measures have been adapted <strong>to</strong> ensure that medical aid<br />

expenditure is verified and reconciled before payments are made. The<br />

adoption <strong>of</strong> <strong>the</strong> database will assist <strong>the</strong> de<strong>part</strong>ment in reconciliation <strong>of</strong><br />

<strong>the</strong> medical account.<br />

(d) The process <strong>of</strong> recovering <strong>the</strong> monies paid <strong>to</strong> Medcor for <strong>the</strong> deceased<br />

members has started during February 2008. Future recoveries<br />

will be made as information on <strong>the</strong> database is purified.<br />

Receivables. Recommendations:<br />

(a) The Audi<strong>to</strong>r-General reported a recurring problem with receivables.<br />

For <strong>the</strong> 2006/07 financial year, an amount <strong>of</strong> R40 million for staff<br />

deb<strong>to</strong>rs could not be verified for completeness or accuracy.<br />

SCOPA <strong>the</strong>refore recommends that this issue is addressed as a matter <strong>of</strong><br />

urgency and that monthly reconciliations are done.<br />

Status:<br />

(a) The financial policy and procedures <strong>to</strong> implement proper debt<br />

collection has been developed and approved with <strong>the</strong> objective <strong>to</strong><br />

avoid huge losses.<br />

(b) Action plans on debts were compiled, refined and distributed <strong>to</strong> all<br />

relevant role-players.<br />

(c) Dedicated debt management units (at Head/Regional/Area <strong>of</strong>fices)<br />

have been established in <strong>the</strong> De<strong>part</strong>ment and training is continuously<br />

provided.<br />

(d) Policies have been modified and procedures supporting <strong>the</strong><br />

process have been established <strong>to</strong> ensure that all funds owed <strong>to</strong> <strong>the</strong><br />

De<strong>part</strong>ment are recovered before an employee receives pension<br />

payouts.<br />

(e) Procedures have been developed <strong>to</strong> ensure debts are properly<br />

investigated before being written <strong>of</strong>f.<br />

(f) Procedures have been developed <strong>to</strong> ensure relevant cases are referred<br />

<strong>to</strong> <strong>the</strong> State At<strong>to</strong>rney before <strong>the</strong>y are written <strong>of</strong>f.<br />

(g) The practice <strong>of</strong> issuing standing advances has been terminated during<br />

2007/08 and an amount <strong>of</strong> R233 201 from <strong>the</strong> initial outstanding<br />

amount <strong>of</strong> R348 130 has been recovered from <strong>of</strong>ficials.<br />

Some <strong>of</strong> <strong>the</strong> challenges encountered in effective management <strong>of</strong> staff debts<br />

are as follows:<br />

•<br />

Highly decentralised nature <strong>of</strong> DCS where <strong>the</strong> point <strong>of</strong> <strong>the</strong> debt<br />

incurred and <strong>the</strong> location <strong>of</strong> <strong>the</strong> employee records would not be <strong>the</strong><br />

same.

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