Evaluation of the Ticket to Work Program, Implementation ...

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C-10Table C.2. Overview of the National Beneficiary Survey QuestionnaireSection Title Of Section Respondents Receiving the SectionA Screener All respondentsB Disability/Current Work Status All respondentsC Current Employment Respondents who answer (B24 = YES)Question B24: Are you currently working at ajob or business for pay or profit?D Jobs/Other Jobs During 2003 Respondents who answer (B30 = YES)Question B30: Did you work at a job or businessfor pay or profit anytime in 2004?EAwareness of SSA Work IncentivePrograms and Ticket to WorkAll respondentsF Ticket Nonparticipants in 2003 Respondents who answer (E35 = NO, DON’TKNOW, OR REFUSED)Question E35: Did you ever try to get a Ticketfrom Social Security or anywhere else?ORRespondents who answer (E36 = NO, DON’TKNOW, OR REFUSED)Question E36: Have you ever used your Ticketto sign up with an Employment Network?ORRespondents who answer (E37 = NO, DON’TKNOW, OR REFUSED)Question E37: Were you signed up with anyEmployment Network or a State VocationalRehabilitation Agency at any time in 2003?GEmployment-Related Services andSupports Used in 2003All respondentsH Ticket Participants in 2003 Respondents who answer (E37 = YES)Question E37: Were you signed up with anyEmployment Network or a State VocationalRehabilitation Agency at any time in 2003?I Health and Functional Status All respondentsJ Health Insurance All respondentsK Income and Other Assistance All respondentsL Sociodemographic Information All respondentsMClosing Information andObservationsAll respondentsSource: MPR’s National Beneficiary Survey, Round One.Appendix C: National Beneficiary Survey Methodology
C-112. Data Collection ProceduresPrior to the interview, an advance letter and a list of frequently asked questions andanswers was sent to all sampled beneficiaries for whom we had a valid address. The advanceletter, printed on SSA letterhead and signed by an SSA official, identified SSA as the sponsorof the survey and MPR as the survey contractor, explained the purpose of the survey,offered assurances of confidentiality, and included a toll-free number and e-mail address thatrespondents could use to contact MPR with questions, and/or call to complete the interviewat their own convenience. A toll-free TTY number was also included in the advance letter.To encourage participation and show appreciation for response, a post-paid incentivepayment of $10 was offered to respondents who completed the survey.Approximately three days after the advance materials were mailed, CATI calls began toall sample persons. If a sample person was not able to participate in the survey due to his orher disability, a proxy respondent was sought. If no proxy was available and an in-personinterview was not possible, the final status of the case was classified as a nonresponse.Sample persons or proxies who requested an in-person interview and who were eligible forfield followup were held for the start of CAPI data collection.3. LocatingPrior to the advance material mailing, all addresses were verified or updated using acommercially available database. As addresses or telephone numbers were identified asinvalid, MPR used a variety of techniques for locating updated information, including:database searches; calling relatives and friends; receiving updated contact information fromSSA; and making in-person visits for field locating. Due to these efforts, approximately 92percent of the sample was located for interviewing.4. CATI, CAPI, and Proxy InterviewingIn total, 6,283 cases were completed by telephone. Eighty-two percent of theRepresentative Beneficiary Sample completes (n=5,323) and 89 percent of the TicketParticipant Sample completes (n=956) were completed via CATI. Thirty-one CATI caseswere completed using TTY, Relay, or instant messaging technologies. Approximately 50percent of the total completes were obtained before the start of CAPI data collection (May2004).In all, 3,109 cases, or approximately 30 percent of the total sample, were sent to thefield for an in-person interview. Of these, 394 (13 percent) were eventually completed bytelephone and 1,301 (42 percent) were completed by field interviewers. Most cases that weresent to the field (63 percent) were sent because they could not be located by electronicsearches or telephone attempts or did not have a telephone. Another 20 percent were sentto the field because the sample person initially refused a CATI interview. An additional 16percent were sent to the field because they were difficult to contact via telephone or hadevaded contact efforts. The remaining one percent was sent to the field because theyrequested an in-person interview. Eighteen percent of the Representative BeneficiaryAppendix C: National Beneficiary Survey Methodology
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A CKNOWLEDGMENTSThe Ticket To Work
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viiiChapterVI(CONTINUED)PageF. SUMM
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xChapterPageAPPENDIX A: TICKET TO W
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xiiTableVIII.3IX.1IX.2IX.3IX.4IX.5I
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xivFigureIII.5III.6III.7III.8III.9P
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xviIX.3EARNINGS OF BENEFICIARIES WI
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xviiiMIENBSNPRMOAGPABSSPSUSGASSASSI
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xxIn Phase 3, which began in Novemb
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xxiigroups of beneficiaries that Co
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xxivimprove TTW, therefore, is to f
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2of disability beneficiaries, and i
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4country. Phase 2 began in November
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Page Is Intentionally Left Blank to
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8Only a few beneficiary characteris
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10Figure II.2.Participation Rate, b
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12Figure II.4.First Assignments at
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14before Ticket, it is perhaps surp
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16was selected for Phase 3. This ma
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18All of the statistics in this sec
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Table II.2. Beneficiary Groups with
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22In all Phase 1 and Phase 2 states
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24Figure II.8. Ticket Participation
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26Adjustments for all other charact
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28In general, provider and payment
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30next report, we will conduct more
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32Figure III.2.Living Arrangements
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34• Less likely to have reported
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36Figure III.7.Prevalence of Diffic
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38are more likely than all benefici
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40Table III.1.Income and Program Pa
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42coverage through their own employ
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44sizable percentage of TTW partici
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46Overall, 9 percent of working-age
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48leave the rolls in the next year,
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50next year and in the next five ye
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52in their characteristics, levels
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54percentage points to 3.7 percent.
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56Figure IV.2. Phase 1 Ticket Recip
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58situation described in the preced
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60the end of the follow-up period w
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62Figure IV.6. Average Monthly Bene
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66ENs were reluctant to expand serv
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68As of July 2004, there were about
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70But most EN representatives saw T
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72Figure V.2. Number of EN Terminat
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74received a total of just about $2
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76Relatively few ENs have received
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78According to their representative
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80Five EN officials recognized that
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82This was particularly true for so
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84• Another EN representative fou
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86• A third EN received 50 calls
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88resolve administrative issues suc
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90• Raise payments for SSI benefi
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92Finally, the real and perceived w
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94efforts to obtain Ticket assignme
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96SSA payments to SVRAs under the T
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98Figure VI.3. Total SSA Payments t
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100assigning their Tickets to ENs (
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102Table VI.1. SVRA Ticket Assignme
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104case, the counselor selects the
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106• Most of the agreements requi
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108needs of SSA beneficiaries and,
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110to the SVRA under the traditiona
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112Tickets each month from November
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114about submitting virtually ident
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116To make EN recruiting efforts mo
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118E. EN ENROLLMENTThe Program Mana
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120beneficiaries who have achieved
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122quarterly basis if they have rec
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124SSA’s approval of systems spec
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128have accepted. But even at that
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130For beneficiaries who express an
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132rehabilitation counselors (Burea
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134generated a payment to an EN gen
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136the milestone-outcome payment ge
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138system is used so infrequently t
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140One option is for ENs to try to
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142approximations. Our planned anal
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144Figure IX.1. Ticket-Eligible Ben
Page 170 and 171: 146Table IX.2.TTW Participation Rat
Page 172 and 173: 148Figure IX.3. Earnings of Benefic
Page 174 and 175: 150Compared with other beneficiarie
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Page 178 and 179: This kind of mixed success in the e
Page 180 and 181: C. SVRA PARTICIPATION REMAINS STRON
Page 182 and 183: serving beneficiaries who are simil
Page 184 and 185: observe changes in their employment
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Page 188 and 189: Mashaw, Jerry L., and Virginia P. R
Page 190 and 191: A-2Table A.1 (continued)Time Period
Page 194 and 195: Table B.1. DefinitionsB-2Variable D
Page 196 and 197: Table B.1 (continued)B-4Variable De
Page 198 and 199: Table B.1 (continued)Variable Defin
Page 200 and 201: B-8Table B.3. Participation Rate by
Page 202 and 203: B-10C. PARTICIPATION RATES BY BENEF
Page 204 and 205: Table B.6. Participation Rates by C
Page 206 and 207: Table B.6 (continued)Group Definiti
Page 208 and 209: Table B.6 (continued)B-16Group Defi
Page 212 and 213: C-2survey. Whenever possible, the i
Page 214 and 215: C-4given the large number of benefi
Page 216 and 217: C-6• Young SSI recipients who are
Page 218 and 219: C-8beneficiary may have had with EN
Page 222 and 223: C-12Sample completes (n=1,178) and
Page 224 and 225: C.14Table C.3 (continued)AllIntervi
Page 226 and 227: C.16Table C.5. Final Weighted and U
Page 228 and 229: C.18Table C.7. Sociodemographic Cha
Page 230 and 231: C.20Table C.9. Health Status (Figur
Page 232 and 233: C.22Table C.11. Program Participati
Page 234 and 235: C.24Table C.14. Awareness of TTW (F
Page 236 and 237: C.26Table C.16. Employment Expectat
Page 238 and 239: D-2Table D.1. Selected Characterist
Page 240: D-4information from two pretest int
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